@Safaricom_Care I have been closely following up my issue with the reseller that you contacted but no where is https://t.co/6RAqlXrwDE is answering or asking the way forward...
When you say you are "working on it" i wonder what you mean.
@Safaricom_Care No you are not working on it, you are just waiting...if you were the least you could do is to notify me each and every step you are taking. But i have to always call, and at the end of the call is just a promise " we will call you in 2hr" which you never do
@Safaricom_Care Just making a lot of promises that we will call you and no one cares, I am losing my client has already requested a refund and damages that he has incurred from 26th Feb.
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@Safaricom_Care Can i get someone to call me regarding this coz am i cant really understand what is happening. As a customer i feel I am not being taken seriously or there is something that is being hidden ..
@KenicTLD Good to know. What about when one has an issue with the domain registrar. I have 5 websites hosted at @hostpinnacle but just decided to shut down the servers.. requested my file but was denied. Now it's 72hrs and counting. How can we be helped???
#KOT