Since paid for 6-month JioFiber but faced 3 days' outage in May & 4+ days in June. Despite complaints & returning device on 9 Jun, billing continues. 3 month due remaining. Please terminate from 6 Jun & process my refund. Urgently help. @JioCare@reliancejio@RIL_Updates
@JioCare I have not used internet since 6th June 26 & its more than a month device is with you & Not used internet. Why to continue without internet? I need money.
#JioFibreFraud#NoInternet#MoneyTaken @JioCare@reliancejio@RIL_Updates@jagograhakjago
@JioCare@jagograhakjago Please help on this. Money is taken, no services provided for 3 & 4 days. I made additional recharge. Due to poor service, submitted device 9th june. No money refund.@reliancejio@RIL_Updates
@JioCare@JioCare@RIL_Updates@reliancejio . Your message is not very helpful. Instead of helping me out. You are saying that without giving me services, and internet, I continue to hold your service, just to pay you money without internet. I want my money back.
@jaykishango Hi Jaykishan, we do understand your concern. Please DM us your alternate contact number, so that we can proceed to escalate further - Dipesh
https://t.co/3LgXqjD03v
@JioCare That's true but in just 1 months span, I did'nt had internet for 7 days & had to additionally recharge Rs 39 data pack frequently in my mobile. Service engineer & customer care don't respond and resolve the problem. That's why I got frustrated and I had to decide to leave.
@JioCare On 9th June submitted Fibre box in Jio office Agartala. Visited 22nd june again, not available so talked over phone. Called customer care frequently and response automode says- thank you. your request is registered with us. Emails done to jio care-28 June, 2 July.