Jayne Green

[Jayne Green @jaynea1981]

@O2 hi please help me I put an upgrade order through yesterday and had a message to say I had qualified for a 20% airtime discount, but when I try to add it it’s saying I have no discounts available?

[Jayne Green @jaynea1981]

@waitrose Thank you!

[Jayne Green @jaynea1981]

@waitrose hi trying to track down these pies in SO31/SO50 area. Tried 3 different stores no luck. Can you tell me the nearest store stocking them please?

[Jayne Green @jaynea1981]

@VeryHelpers hi trying to place an order on the app and can’t seem to get click and collect to a location near my post code despite doing this several times before, please help?

[Jayne Green @jaynea1981]

@pandocruises Rather than just sending automated/computer generated replies, read the details properly please!!!

[Jayne Green @jaynea1981]

@pandocruises 3/3 She also has tried calling multiple times but can’t get through to speak to anyone. This needs to be resolved asap, this is not a good way to treat loyal customers who have very recently been bereaved.

[Jayne Green @jaynea1981]

@pandocruises Wow how poor is this, now being totally ignored! What shocking customer service!

[Jayne Green @jaynea1981]

@pandocruises Yes and she’s done that multiple times, hence me raising it via this platform in the first place. Honestly I give up, don’t worry about it, she’s gone directly to the CEO now maybe she’ll get some sense out of them!!!

[Jayne Green @jaynea1981]

@pandocruises Are you listening to me? I don’t have a booking my Mum does and she doesn’t have X. So no point in you having my details!!! Read the messages properly!!!

[Jayne Green @jaynea1981]

@pandocruises Reply please, as all I’m getting are messages from spam accounts pretending to be you!

[Jayne Green @jaynea1981]

@pandocruises She doesn’t have an X account, so she can’t, hence why I’m doing it. She has tried emailing and calling and getting nowhere. I need someone from P&O to contact her directly, I can supply a phone number and email address.

[Jayne Green @jaynea1981]

@pandocruises 2/3 to confirm receipt and advised booking would be updated. She has logged on to her account a few weeks later and my Dad is still listed as a passenger, so relevant updates have not been done and she is really upset. She’s sent 2 follow up emails and no responses.

[Jayne Green @jaynea1981]

@pandocruises 1/3 hi who can I speak to about some really awful service my poor Mum is experiencing? She got in touch in June regarding a booking for next year to advise my Dad had unexpectedly passed away and had to send a copy of the death certificate. Email back from P&O

[Jayne Green @jaynea1981]

@skyparksecure hi I have sent a contact form through your website but no reply need to talk to someone urgently about my booking, can’t find your live chat? Please help

[Jayne Green @jaynea1981]

@premierinn hi I have sent you a DM please can you review and respond thank you

[Jayne Green @jaynea1981]

@Tesco is there something up with your app? Been getting this for the last 15 minutes?

[Jayne Green @jaynea1981]

@SkyHelpTeam who do I speak to about a credit on my bill for this abysmal coverage of the Premier League darts? Totally ruined the last hour can’t enjoy it at all

[Jayne Green @jaynea1981]

@sainsburys I didn’t print the receipt but scanned my Nectar card. It’s not easy for me to get back to the store, hence why I’m asking on here. Can anything be done online or over the phone please?

[Jayne Green @jaynea1981]

@sainsburys can you help just made some purchases in Hedge End store including a double pack of Mr Muscle drain gel (£7), have come home and must have left it behind 😭 I did self scan so maybe didn’t pick up from till. Scanned my Nectar card, anything that can be done? Thanks

[Jayne Green @jaynea1981]

@LEGOLANDWindsor is Minifigure Speedway open today? App says 50 minutes queue but no trains running?