I need URGENT help - my brand account is stuck in deleted brand accounts - and I can't get it out - I have the channel ID - I have a URL - I have a ticket in with support - and have not heard back - PLEASE can someone just contact me back and help me - I am going to lose a channel with 20K subs - its not much - but its all I have please anyone!
@PeggyKTC Im trying to recover a deleted brand account - and I see it in the deleted accounts section - but when I click restore I am getting "Unknown Error Occurred..." - I have sent a ticket to google - I have waited over 72 hours - is there any way to escalate this a senior en@PeggyKTC Im trying to recover a deleted brand account - and I see it in the deleted accounts section - but when I click restore I am getting "Unknown Error Occurred..." - I have sent a ticket to google - I have waited over 72 hours - is there any way to escalate this or get someone from google to assist with this?
@TeamYouTube Urgent help needed for Case ID 3-2858000041366. Brand Account 'Pieces of Vinyl' is in soft-delete state at https://t.co/DJqRVh8ZY7, but hitting Restore throws 'An unknown error occurred while undeleting your account'. 48-72 hour wait passed, email thread updated. Please escalate this backend lock to engineering or DM me with HELP - I have tried to post to twitter several times - I have now upgraded to PREMIUM just to get a REPLY - I got a generic - "This is how to handle a deleted account" reply already - but this is NOT THAT - I have the brand account in SOFT DELETE - but It keeps giving an ERROR code - this started on FRIDAY and its TUESDAY. PLEASE HELP!
@TeamYouTube Urgent help needed for Case ID 3-2858000041366. Brand Account 'Pieces of Vinyl' is in soft-delete state at https://t.co/DJqRVh8ZY7, but hitting Restore throws 'An unknown error occurred while undeleting your account'. 48-72 hour wait passed, email thread updated. Please escalate this backend lock to engineering or DM me for help - I have posted several times and now upgraded to twitter premium just to get some help here - PLEASE HELP!
@TeamYouTube URGENT HELP recovering my Brand Account. shows under my Deleted Brand Accounts but clicking Restore throws "An unknown error occurred while undeleting your account" I'm within 30-day window & 24-48 hours since deletion please escalate this backend glitch or DM HELP
@TeamYouTube Checking back - The link provided was for a main Google Account recovery, my main account is active. It is my YouTube Brand Account that gives an 'unknown error' when I try to restore it. I have URL and a video link ready to send via DM Thank you!"
@TeamYouTube I accidentally deleted my YouTube Brand Account today. When I click the restore clock icon on the Google Brand Accounts page, I get an "unknown error occurred" message. Can you please help me trigger a manual restoration?
@TeamYouTube Thx for responding! my main Google Account is ok and not deleted. The issue is strictly with a deleted YouTube Brand Account. I click restore it from my brand accounts page I get an "unknown error occurred." Since I just deleted it today, the server seems stuck.
@TeamYouTube - I accidentally deleted my main YouTube BRAND account - linked - https://t.co/0WtEVybscl - I am attempting to restore it - but it is not allowing me - is there anything I can do to save this channel?