Jérôme BERNARD

Partner@KPMGLuxembourg. All views are my own.

[KPMG Luxembourg @KPMGLuxembourg]

We’re delighted to unveil this year’s edition of the KPMG Customer Experience Excellence report! 🌟

Did your favorite brand make it to the top 10? Check out the #LeadingLuxembourgBrands here: https://t.co/KXNqCC2Vf5

#CX #CustomerFirst #Luxembourg

@KPMG @patrickwies @JPNepper

[KPMG Luxembourg @KPMGLuxembourg]

1⃣ @LibErnster
2⃣ @spuerkeess
3⃣ Bierger-Center
4⃣ Lalux
5⃣ @Guichet_Lu
6⃣ @GroupeFoyer
7⃣ @paypal
8⃣ Naturata
9⃣ @LuxairTours
🔟@amazon

[Thierry Ravasio @ThierryRavasio]

Client experience = people experience https://t.co/kWclacYCYu

[KPMG Luxembourg @KPMGLuxembourg]

Read the latest news from the commerce and industry sector!

https://t.co/901jYdqIHf

#CIPS

[Geneviève Feyt @GenBellux]

Watch this evening news on @RTLlu at 7.30pm for an insight of our head of Advisory @PascalDenisLU following our press conference today! Watch a teaser of the interview here: https://t.co/GDuX2rMoGt

[KPMG Luxembourg @KPMGLuxembourg]

Pascal Denis, Head of Advisory, highlights how alliances and technology are also integral in helping clients transform their future.

#KPMGPressConference

https://t.co/14RU8iLxLi

@PascalDenisLU, @foddone, @Slabbe_kpmg, @ThierryRavasio

[KPMG Luxembourg @KPMGLuxembourg]

Our Head of IT Advisory Vincent Koller shares how he feels about his team winning the ICT Strategic Advisor of the Year Award at the IT One this week. 🏆

#ITOneGala2018 #LuxembourgICTAwards

@ITOne_News @PascalDenisLU @VincentKoller1 @ldelavaissiere @DieterPutzeys

[Jérôme BERNARD @jbernardlu]

Congrats to the whole team !#StrategicITAdvisorOfTheYear #ITOneGala2018 @KPMGLuxembourg @VincentKoller1

[Geneviève Feyt @GenBellux]

"La transition numérique est un moyen de diversifier notre économie et constitue une vraie opportunité de développement pour le Luxembourg » @patrickwies @KPMGLuxembourg. Découvrez l’interview en entier dans le @gemengen via https://t.co/ciYfYmi5iP

[KPMG Luxembourg @KPMGLuxembourg]

Six reasons why customer champions are champions

https://t.co/m874lvcq0L

#Blog

[KPMG Luxembourg @KPMGLuxembourg]

[Kosmo quote of the day]
“This Hackathon gives me the opportunity to not only learn from innovation experts but also to present my ideas on stage for the first time!” #KPMGKosmoHackathon

[KPMG Luxembourg @KPMGLuxembourg]

Read the latest news from the commerce and industry sector: https://t.co/hBesVLkfuw #CIPS

[KPMG Nunwood @Nunwood]

Best practice examples of saving your customers time and effort: https://t.co/i6hVonow3k

[KPMG Luxembourg @KPMGLuxembourg]

Did you know that €50 billion go missing in the EU every year due to VAT fraud? Imagine a technology that could put a stop to that. Read how it works here: https://t.co/pl9GApvewr #VATDLT #Blockchain

[KPMG Nunwood @Nunwood]

CX design is an approach which is rooted in life events - the emotionally-charged 'moments that matter.’ In 2018, the willingness to find innovative solutions to these problems has become a quality which separates the CX heroes from the CX laggards. https://t.co/VKhVw4djLn

[KPMG Luxembourg @KPMGLuxembourg]

Have Luxembourg brands embraced customer obsession in the same way as their global counterparts? Learn the answer to this question and more in our #Customerfirst report: https://t.co/wtmhNssGi6 #LeadingLuxembourgBrands

[KPMG Luxembourg @KPMGLuxembourg]

"Today, governments across jurisdictions are often leading the disruptive charge, particularly in areas such as online services." https://t.co/wtmhNssGi6 #LeadingLuxembourgBrands #CustomerFirst

[Patrick Wies @patrickwies]

Well done, Anne!! https://t.co/iRvrpxVjfQ

[KPMG Luxembourg @KPMGLuxembourg]

Our KPMG Customer Excellence Report is getting famous! Read what they say about it in Delano. https://t.co/p0uMN28uNk #CustomerFirst #LeadingLuxembourgBrands

[KPMG Luxembourg @KPMGLuxembourg]

According to a new KPMG report, companies that master The Six Pillars of customer experience gain competitive advantage: improved performance and profitability. To learn more: https://t.co/wtmhNssGi6 #CustomerFirst #LeadingLuxembourgBrands