Jon Brock

Mr. Brock has served on utility/energy-related boards and has provided testimony to state and provincial commissions related to utility investments.

[Jon Brock @jbrock66]

The addition of EVs and PHEVs to a distribution grid that is experiencing rapid electrification will require a coordinated connected ecosystem. We discuss the impacts to #utilities in our latest article.

https://t.co/5GEK2MPafT

[Jon Brock @jbrock66]

As #utilities move or upgrade #SAP environments, they are concerned about the ongoing costs of cloud resources and services, an #ISGProviderLens report says. SAP ecosystem partners' tools and services help ensure the move pays off. https://t.co/SOyNvc4QuQ

[Jon Brock @jbrock66]

A new #AI research offering from Ventana Research, the ISG software research business, provides research and guidance on #ComputerVision, #DeepLearning, #GenerativeAI, #MachineLearning Operations, Model Building and #LLMs and Natural Language Processing. https://t.co/RVVGcs3GVh

[Jon Brock @jbrock66]

Technology that is infused with #GenAI has yet to move the needle on truly transforming the #contactcenter. This article by ISG’s Wayne Butterfield looks at how #utilities can move out of contact center transformation analysis or pilot paralysis. https://t.co/SY6qM2B121

[Jon Brock @jbrock66]

@Oracle is a popular #cloud alternative for U.S. companies. Combining OCI, Oracle Fusion Cloud Applications and Oracle Autonomous Database with broader Oracle ecosystem offerings helps meet industry-specific goals, an #ISGProviderLens report says. https://t.co/ddMaKt1pkD

[Jon Brock @jbrock66]

U.S. enterprises have mature #automation strategies and are well-positioned to take advantage of new #intelligentautomation platform capabilities like #conversationalAI, #documentprocessing and process discovery and mining, an #ISGProviderLens report says. https://t.co/mIndA3G02I

[Jon Brock @jbrock66]

#Utilities are beginning to explore #AI and #GenAI as they have the ability to learn and judge and accomplish all its tasks at a breakneck pace. This can promote curiosity and excitement within #IT teams, ISG’s Ola Chowning says in @InformationWeek https://t.co/sJ1moaU7Gi

[Jon Brock @jbrock66]

Integrating generative AI while drawing from #cloud-stored, real-time #data ensures that processes are continuously refined, which streamlines workloads, improves resource allocation and enhances performance, ISG's Alex Manders tells @InformationWeek. https://t.co/vHTTkcOs8n

[Jon Brock @jbrock66]

Dr. Pratt is a leader in the ADMS field for utilities. Check out their call for utility participation at https://t.co/4TPn2pGqPW

[ISG @ISG_News]

🎤🏆 We're spotlighting our 2023 #WomeninDigital Award winners!

Our judges selected Dr. Annabelle Pratt, Chief Engineer of the U.S. Department of Energy at the National Renewables Energy Laboratory as the Digital Titan.

➡️ Learn more: https://t.co/1XqJuZJunE

[Jon Brock @jbrock66]

Asset management represents a major expense for water, gas and electricity #utilities. An #ISGProviderLens report finds EAM #software helps utilities boost operating efficiency, cut emissions and reduce costs while maximizing uptime. https://t.co/9H1GvPWX4v

[Jon Brock @jbrock66]

Proud that ISG #Utilities nominee Dr. Annabelle Pratt of the U.S. Department of Energy's NREL took the Digital Titan award in the ISG #WomeninDigital Awards program for the Americas. Her role in the #ADMS Test Bed is critical for the industry. https://t.co/zrBkHOFt8x

[Jon Brock @jbrock66]

While #BusinessProcessManagement and #GenerativeAI can help organizations create better processes, companies need to focus on data quality, integrity, transparency, explainability and scalability to be successful, @ISG_News @AP_Manders tells @GetReworked. https://t.co/GgpPWvMmcu

[Jon Brock @jbrock66]

#Utilities in Australia are making investments and engaging with providers to deploy more intelligent, #data-driven systems in response to changing regulations, #CX and market needs, an #ISGProviderLens report says. https://t.co/tbsw6yQfcp

[Jon Brock @jbrock66]

The shift to #cleanenergy is fundamentally changing the dynamics of the European power and utilities sector, an #ISGProviderLens report says. The goals of self-reliance and achieving #net-zero and decarbonization are now driving investments in the sector. https://t.co/dVS3ozx6Av

[Jon Brock @jbrock66]

An #ISGProviderLens report finds electric #utilities in the U.S. and Canada are transforming their grids with digital technologies to integrate renewables and distributed energy resources and improve #CX. https://t.co/T5ZVVkWXbR

[Jon Brock @jbrock66]

How and why should #utilities implement a #CostOptimization center of excellence? Orgs need to save costs & improve productivity, but according to our 2023 study most are doing so in siloes. Read to learn how to break down siloes and optimize. https://t.co/t8SYkmwIWe

[Jon Brock @jbrock66]

The U.S. #publicsector is a major target of cybercriminals and threats from internal errors, sabotage and vulnerabilities from rapid #cloud migration, an #ISGProviderLens report says. Many U.S. public entities are implementing #zerotrust frameworks. https://t.co/nHpdTkxxlN

[Jon Brock @jbrock66]

Is the hysteria over #AI irrational or justified? ISG's Alex Manders tells @InformationWeek AI will improve efficiency but regulatory frameworks should still be explored. https://t.co/bCs43J0dXz

[Jon Brock @jbrock66]

U.S. enterprises are seeking scalable, cloud-based #digitalengineering platforms that enable applications, #UX and operations, an #ISGProviderLens report says. Leading #serviceproviders are tailoring solutions to the needs of specific sectors and clients. https://t.co/2RJaxEetPz

[Jon Brock @jbrock66]

Demand for SAP services is growing in the U.S., an #ISGProviderLens report says. #SAP S/4HANA adoption and related #digitaltransformation slowed during the pandemic but are on the rise again, particularly among midmarket companies embracing #RISEwithSAP. https://t.co/5wLgXIZT4O