John Clifford

Co-Founder and CEO @ learnd. We’re creating a world where all buildings deliver outcomes for everyone.... Ask me how :)

[John Clifford @JCLearnd]

@AsdaServiceTeam 8 weeks after your driver smashed into our gates and drove off, nobody at @asda wants to know or help. How should I progress this? Shocking customer service

[John Clifford @JCLearnd]

@BBCNews reported today how frustrated people are getting by companies using COVID as an excuse for poor service. Couldn’t agree more!

[John Clifford @JCLearnd]

@AsdaServiceTeam your delivery driver drove into my gates yesterday, seriously damaged them, smashed the indicator off the van (which I now have). This is on CCTV. The driver just drove off and your customer services team don’t want to help. How will you fix this???

[John Clifford @JCLearnd]

@asda your delivery driver drove into my gates yesterday, seriously damaged them, smashed the indicator off the van (which I now have). This is on CCTV. The driver just drove off and your customer services team don’t want to help. Please let me know urgently how you will fix this

[John Clifford @JCLearnd]

@Nyetimber you can’t do much these days but we thought we would splash out on our 8th year Wedding Anniversary. An amazing tipple! Thanks!

[John Clifford @JCLearnd]

Love this! #IWD2020

[Rebecca Lambert @reb_lambert]

Greta Thunberg portrait — Hebden Royd CE Primary School https://t.co/wBwOYgQnpG

[John Clifford @JCLearnd]

@olafjacobi Very true!

[April Underwood @aunder]

Every CFO who has ever insisted that a lot of business travel is frivolous is about to get the A/B test of their careers.

[John Clifford @JCLearnd]

Love this!

[Mitko Vasilev @iotcoi]

#software development explained

[John Clifford @JCLearnd]

Nice! Attention to detail in something so often seen as an afterthought but also as often critical so the application being a commercial success!

[Zach Tratar @zachtratar]

Why is @stripe's API so good?

Teams debate the naming of each field, talk about trade-offs, and attempt to plan ahead for new features that may change the shape of the API.

We *take the time* to get it right, and individual engineers recognize the best design requires teamwork.

[John Clifford @JCLearnd]

@reb_lambert Too cute!!

[John Clifford @JCLearnd]

@halsey amazing song: You should be sad

[John Clifford @JCLearnd]

@TProphet @jrichlive #2 absolutely. Never break trust... but learning to be sparing with your own trust is absolutely harder. Well said

[John Clifford @JCLearnd]

@JonathanThornle @MyiED @EMYorkshire @LeedsHospitals @Sun_On_My_Side @RCEMpresident Super initiative!

[John Clifford @JCLearnd]

Couldn’t agree more. Had this happen only this week and my reaction was precisely this!

[Eric Stromberg @ericstromberg]

I'm always a bit bummed when someone says "That's a great question" for the 3rd time in a conversation.

1-2 times and I feel like I'm just really on my game, asking great questions.

Then hit me with a 3rd one, and I realize the first 2 didn't mean much.

[John Clifford @JCLearnd]

Awesome!

[Apollo Fire @ApolloFireEMEA]

With our Women in Engineering event taking place Wednesday 29th, our Head of Marketing, Irina Cruse, shares what she enjoys about working for Apollo: https://t.co/LcfxTdiXOV

To register for the event take a look on our web page: https://t.co/lv9bUkyv2A

[John Clifford @JCLearnd]

How eBay still maintains this bewilders me

[Tanay Jaipuria @tanayj]

Take rates for different platforms:

Visa: 0.2%
Shopify: 2.7%
eBay: 10%
Amazon: 15%
Uber Rides: 23%
Lyft: 26%
App Store: 30%
Groupon: 50%
Shutterstock: 72%

[John Clifford @JCLearnd]

This is super interesting. So many players these days in various markets where the business model in isolation doesn’t make sense. Good for consumers short term, I guess!

[Brett Bivens @brettbivens]

Music streaming is becoming a "commoditize your complement" market w/ platform players happy to burn cash on their own service to create value for core businesses.

Sending out a deep dive on what this means for Spotify next week. Subscribe here 😀

https://t.co/wWmmbY8450

[John Clifford @JCLearnd]

Really good advice. You would hope most people selected to join a board would be comfortable enough not to worry about whether they “appear to add” value, but perhaps not!!

[Harry Stebbings @HarryStebbings]

Remember joining my 1st board, I was nervous & asked a mentor for advice, he said:

Remember, 90% of board members either provide no value/detract value.

Speak when you have something to say. Don’t speak for sake of it.

Do this & you will be a top 10% board member. 🤷‍♂️😉

[John Clifford @JCLearnd]

Completely agree. Let’s believe in the business case not the dream

[Isaac Brown @nysaac]

Vendors and hypemongers talk a lot about deploying 5G in factories -- but across hundreds of dialogs with manufacturers in 2019, I heard precisely ONE manufacturer mention they were considering it! 5G is still far far away, don't believe the hype... https://t.co/TV5rW7v0qt