@parcelforce@deepjustice4all Sorry to be noisy, but did your parcel ever get delivered im waiting for one from Rotherham too.... it seems the common answer is "depot-x is having unforseen delays.... bla bla bla...." I've scrolled tweets and its a common response regardless of where its from...
There's an old saying that everybody knows " two wrongs, don't make a right" yet the amount of people that are acting in a wrong and disrespectful Manor because of history don't seem to realise that they just make the situation worse. Rise above the wrongs and do what's right
@virginmedia Id love to make a formal complaint but it wont let me because my account is closed.... So how about you arrange for a manager to call me back to take my complaint over the phone as im sick of being on hold for over an hour
@virginmedia No, you are trying to force me to send you my personal details to cancel the early cancelation fee, because you cant provide services in my area, im fine answering data protection questions but i am NOT sending my personal details to prove ive moved
@virginmedia You have no idea what i just said.... Ill put it simple, under the law, unless you have a legal ground for my personal information, which you don't, you can NOT force me to provide you with my personal details
@virginmedia As per the Data Protection Act of 2018 "The GDPR prohibits the processing of personal data unless the controller is able to identify an appropriate legal basis for that processing." So please provide the legal basis for wanting my personal information?
@virginmedia I moved out in April, i told you in march, My personal details have nothing to do with you, so ill make it simple, I will NOT be paying anything, you can take me to court at which point you can try to justify charging for services you don't provide
@virginmedia Yes, but basically they refuse to accept it unless i send my personal information, that you no longer have any right to have. This is WRONG.
@virginmedia I moved into a area you cant supply, i gave you plenty of notice and the new address now you want all my personal details or your billing me for the rest of my contract that you cant uphold, its none of your business
@EAHelp Just want to say thank you, for the first time in too long, your customer service rep actually did what they was suppose to and did it really well, Amazing customer service, too many customer service are not what they should be, you is what it should be, so well done
@Steam purchase and billing typical response time 2.42 hours to 1.48 days, 7 hours later..... looks like I'm going to be on the forever end of that scale...