@British_Airways@Suzanne_D_Black I wouldn’t hold your breath, phones have been turned off for months now, we put our claim in almost 5 months ago for a 46 hour delay from mcr to Miami and are yet to hear anything. Have claim ref all receipts etc submitted, bank info given but no contact.
@dhynes98@British_Airways Have you received anything other than the confirmation of the claim & the 8 digit ref? That’s all we’ve had from them since putting in the claim 11 weeks ago (our ended up being 45 hours and 2 nights stop over in different states so missing the first quarter of the hol)
@British_Airways@British_Airways any update on any of this?? Coming up to 3 months now and still not one bit of contact regarding this. Constantly being ignored through every form of contact.
@British_Airways still waiting for any sort of contact, had 4 flight delays/stopovers at the end of may from Manchester to Miami, got their 45 hours late. Had to pay expenses to cover ourselves while delayed. No help from customer service. Shocking service.
@British_Airways made a claim the day we finally got to Miami, all we have is a claim number and no timescale given. We missed a quarter of our holiday and had to pay out of our own pocket for any disruptions.