Jeff Schertz

Solutions Architect @Zoom

[Jeff Schertz @jdscher]

@GS_MCM @Zoom Thanks for the tips Gary. I actually grew up with Apple IIs & Macs and was a certified Apple tech out of high school, so this is more like knocking off really old cobwebs. Still looking for the "Open Apple" key...

[Jeff Schertz @jdscher]

Well, Halloween came early for me as it definitely feels like I'm in the Twilight Zone this morning. Fumbling around with a MacBook preparing for employee orientation on my first official day at @Zoom. Being well out of my comfort zone is unsettling, yet exciting.

[Jeff Schertz @jdscher]

@MrJt305 @PolyCompany Blog is staying up and I'll continue to answer comments, but as for the future of new content I'll be figuring that out as I go.

[Jeff Schertz @jdscher]

After 11 years at Polycom I'll be turning these in tomorrow with mixed emotions. Will certainly miss all the @PolyCompany faces I've been on daily video calls with for the past decade but am also excited to embark on a new venture!

[Jeff Schertz @jdscher]

@tobiefysh @PolyCompany I'm taking a break from the blog but I'll be back posting content of some sort once I get a feel for what value I can add to the UC community in my new role.

[Jeff Schertz @jdscher]

@FilandroAlan @PolyCompany You should follow @UweAnsmann as he's been posting product-focused Poly-related blogs for some time.

[Jeff Schertz @jdscher]

@Jason_D_Sloan @MCSMLab @CAnthonyCaragol @keenancrockett @keenancrockett snagged my MCM slot when I left Pointbridge

[Jeff Schertz @jdscher]

@Jason_D_Sloan @MCSMLab @CAnthonyCaragol @keenancrockett And you're both welcome :)

[Jeff Schertz @jdscher]

@JeffGoldman10 VVX phones do not yet work directly with Teams, you still need to leverage the 3PIP gateway by registering the phone to SfB Online with a Teams-enabled user. This service is still running regardless of the SfBO retirement a few months ago. https://t.co/cIKEYCprit

[Jeff Schertz @jdscher]

Up until last week I could have truthfully said that I've never sat through a 1 hour youtube video on anything work-related. This is top-notch content from @flinchbot and I might just scrap the article I was working on. https://t.co/GsGG6zI2Zu

[Jeff Schertz @jdscher]

Latest 3.6 firmware release for @PolyCompany Studio X30/X50 is now published in the #MicrosoftTeams Admin Center and officially supported for Teams. Includes several fixes addressing past video transmission and touch control pairing issues.

[Jeff Schertz @jdscher]

@crslng @tysons941 @MicrosoftTeams Technically it's a change in the Microsoft Company Portal app Update #1 (which was bundled in 7.0.2 firmware). If Intune enrollment fails then Teams sign-in is blocked by the device. In older APKs enrollment failures were ignored.

[Jeff Schertz @jdscher]

@dariomws The Common Area Phone setup is not intended by Microsoft to have an Exchange mailbox; meaning no calendar, no voice mail.

[Jeff Schertz @jdscher]

@ahaak @mcobby13 Device Administrator is not required to enroll Teams devices, but it's the only enrollment method which supports device-level policy exceptions. With Android Enterprise you would need to define user-level policy exceptions which may not be desirable.

[Jeff Schertz @jdscher]

@mcobby13 @ahaak Two things: 1) 7.0.3.0228 is not supported with Teams, you should be on 7.0.3.0347. 2) I'm waiting for more details from Microsoft on root cause/remediation for all of these login failures related to device enrollment failures.

[Jeff Schertz @jdscher]

@ahaak @mcobby13 Make sure that the users signing into these devices have an Intune license assigned to them.

[Jeff Schertz @jdscher]

Latest #MicrosoftTeams updates for @PolyCompany CCX and Trio C60 are now live in the TAC. UCS 7.0.3 includes Update #2 with new features: https://t.co/G8Pj63WL5Z (TrioC60: 7.0.3.0342 and CCX: 7.0.3.0347)

[Jeff Schertz @jdscher]

@SosemanMatt Depending on the platform and hardware you'll rarely see 1080p. For example unless you are in a 2-party call/meeting in Teams the best you're sending/receiving is 720p anyway. @tomarbuthnot is spot-on with his comments about camera lens quality. Also room lighting is key.

[Jeff Schertz @jdscher]

Just a reminder to update your #MicrosoftTeams PowerShell module if you haven't done so recently. Version 2.3.1 has been out for a few weeks now.

[Jeff Schertz @jdscher]

@Ruleof3things @ucomsgeek @tomarbuthnot @Karuana @jamesamayes @RicksterCDN @Microsoft @MicrosoftTeams @shawnharry @MarkVale83 @randychapman @RealTimeUC @EricMarsi Or the people not on it either :P