Andrea Clelland

[Andrea Clelland @jdtme]

@tassimo_uk Just received my “new” machine, trying to register it and I receive a message sayings the serial number has been registered before. Not happy, looks like you’ve sent me a second hand machine!

[Andrea Clelland @jdtme]

@marksandspencer Appreciate its hard for M & S however as a profoundly deaf person who can’t use voice calls it’s really stressful trying to contact you re orders. I have tried online chat but it’s unavailable. Customer care isn’t responding to emails, not acceptable for deaf customers.

[Andrea Clelland @jdtme]

@o_pebbles @marksandspencer I’m profoundly deaf and can’t use the telephone to speak to them therefore not being able to get a response is stressful. You would do well to learn some manners and not be so rude when you don’t know someone’s situation.

[Andrea Clelland @jdtme]

@thehappycat_ You are perfect ❤️❤️❤️

[Andrea Clelland @jdtme]

@AskPayPal I'm deaf, can't use the phone. Can't remember password, I try to change it you says you need to phone me. I sent email to say I can't phone and rec a response saying go to message centre which I can't do as I can't login. You are breaching disability legislation! Any suggestions?

[Andrea Clelland @jdtme]

@BarbaraNadel Will look forward to the new book!😊

[Andrea Clelland @jdtme]

@BarbaraNadel Absolutely love this series! Please say there will be more to come 👏👏

[Andrea Clelland @jdtme]

@FJMcNally Congratulations Frank, well deserved, so pleased for you. Andrea

[Andrea Clelland @jdtme]

@sainsburys yet AGAIN a prob at your end with payments. 3 hours after our delivery was due we get an email saying problem with our payment implying it’s our fault. Family & friends confirm they have same issue. Contact via SM no response. Disgraceful way to treat customers.

[Andrea Clelland @jdtme]

@sainsburys My order hasn’t been delivered nor have I received the receipt by email. Trying to find out what the o problem is, I can’t phone as I’m profoundly deaf. Can you help

[Andrea Clelland @jdtme]

@jywnhk @sainsburys Hi Sorry to read you have had the same problem. I haven’t had my refund yet but hoping it will be sorted today. I emailed the CEO, Simon Roberts, one of the Executive team, Amy is now dealing with it. I would suggest emailing them.

[Andrea Clelland @jdtme]

@sainsburys I know you’ve had problems this week but you’ve taken payment twice for our delivery and there are another two payments showing as pending. I would suggest online purchasers check their a bank accounts carefully for duplicate being taken.

[Andrea Clelland @jdtme]

@sainsburys I know you’ve had problems this week but you’ve taken payment twice for our delivery and there are another two payments showing as pending. I would suggest online purchasers check their a bank accounts carefully for duplicate being taken.

[Andrea Clelland @jdtme]

@sainsburys Ryan I am dealing with Amy in the Executive office. I just want others to be aware as this is a completely unacceptable and stressful situation.I hope no other customers are having to deal with this situation.

[Andrea Clelland @jdtme]

@sainsburys If you READ my original message you would see I don’t use BSL! I can’t actually believe how ridiculous this situation is! Can you please provide email for CEO

[Andrea Clelland @jdtme]

@sainsburys Rec email saying problem with payment. No issue with card used for payment. As a profoundly deaf person I can’t phone you & I don’t use BSL.Daughter phoned to pay with HER card & told NO you can’t take payment from her by her card!!Suggestions?No disability awareness

[Andrea Clelland @jdtme]

@sainsburys My daughter doesn’t stay with me! She’s paying with her card not mine. I assume Sainsbury’s doesn’t adhere to disability legislation and awareness? So bill needs paid and there’s no way to pay it. Assume I need to contact your CEO. Please provide his email address

[Andrea Clelland @jdtme]

@sainsburys do you have any idea when the checkout issue will be resolved. I’ve been trying to complete my order for delivery tomorrow morning. Thanks

[Andrea Clelland @jdtme]

@fullertont Am I correct in assuming the court case she has said will take place will be paid for out of public funds? If this is the case it shouldn’t be allowed.

[Andrea Clelland @jdtme]

@GrumpybaldProf @hilary_collins_ EVERY woman I know is furious about this bill. Mother’s and grandmothers (and I know many) are incensed NS is using this for political gain. She’s a disgrace!