@o2 I wish to launch a serious complaint against your company.
Having seen the offer for a free galaxy tab 6 opted to upgrade my phone on the 26th April I spent Β£500. I also opted for the recycle option and received a quote of Β£230 and spent Β£100 extra on a
investigation! All I wanted was a new phone shipped. I rang 6 days later and spoke again, this time a lady ordered me a new device. Ultimately this never got passed processing for a month. Since then I have spent 11 hours on the phone to your complaints team where I have been
assured I would receive call backs from management because of this disastrous customer service.
I am now 6 weeks on with no device I've paid a Β£116 bill and still have no phone.
You are stealing my money and I want a resolution to this. Failure to provide me with sufficient
@PaulPenberthy1 Mate you are watching a different game, they were better than us all over the pitch. Did exactly what we should have expected, they were fitter and more physical and tbf there passing was much better.