Jeevansathi.com

Official account of
India’s best rated Matrimony platform 💍Trusted by millions | Register today & start chatting with your matches for free.

[Jeevansathi.com @Jeevansathi_com]

@ersumitraj Hi Sumit,
We'd like to look into this. Please DM us your registered mobile number/email ID. We'll review the interaction and assist you accordingly - Team JS

[Jeevansathi.com @Jeevansathi_com]

@ADalwani @ShaadiDotCom Hi, we're sorry to hear this. We'd like to understand what went wrong and review your concerns. Please DM us your registered mobile number/email ID along with the details, and our team will look into it on priority - Team JS

[Jeevansathi.com @Jeevansathi_com]

@iRonyForChange @TRAI @JM_Scindia @PIB_India @pib_comm Hi, we'd like to clarify that this consent does not override your DND preferences. You can manage your communication settings anytime under Account & Settings. Please DM us your registered details if you need assistance - Team JS

[Jeevansathi.com @Jeevansathi_com]

@cmsekhri Hi, As verified, the amount was deducted through the auto renwal process. Please note that pre-debit alerts are issued by the respective bank and not by Jeevansathi. Your case has been forwarded for review, and our team will connect with you via call or email shortly. – Team JS

[Jeevansathi.com @Jeevansathi_com]

@AnkitPachauri20 Hi, we regret the experience. Auto-renewal is enabled with user consent during purchase and can be disabled via JS or your bank. Banks also send pre-debit notifications/alerts before amount deduction. Please share your details via DM so we can review and assist further. – Team JS

[Jeevansathi.com @Jeevansathi_com]

@cmsekhri Hi, auto-renewal is enabled only after user consent during subscription purchase. As reviewed, the relevant details and final refund decision, including pre-debit SMS confirmation details, have already been shared via email. Kindly refer to the email for further details. –Team JS

[Jeevansathi.com @Jeevansathi_com]

@Loki_varun Hi, thank you for your query. We take members privacy and data security seriously. Chats on the platform are protected through industry security measures. For more details please refer to our privacy policy or contact us. - Team JS

[Jeevansathi.com @Jeevansathi_com]

@deepballu1 Hi, we regret to hear about your experience. Please share the reason for your dissatisfaction along with your registered contact details at [email protected]. Our team will review the matter and assess the feasibility of your refund request as per applicable policies. –Team JS

[Jeevansathi.com @Jeevansathi_com]

@Pooja76987272 @wpl1090 Hi, we regret the inconvenience caused by the inappropriate behaviour of the reported user. After review, appropriate action has been taken as per Jeevansathi’s policies. The reported profile and associated contact details have been permanently banned from the platform. – Team JS

[Jeevansathi.com @Jeevansathi_com]

@i_Abhishek_Rai Hi, we regret to hear that you feel this way. We take all feedback seriously and strive to provide a safe and transparent experience for our users. Please share your concern with your reg. details via DM or email at [email protected], and we'll be happy to assist you. -Team JS

[Jeevansathi.com @Jeevansathi_com]

We went to Lajpat Nagar Market with blessings for singles and left with smiles, stories, and lots of memories 📸

Did you get a Kaleera from us? 👀

[Jeevansathi.com @Jeevansathi_com]

@Rahul86joshi Hi,A detailed explanation regarding this matter has already been shared with you multiple times via email and direct message. We request you to kindly review the same for better clarity and understanding. Member safety, privacy, and authenticity remain our top priorities.-Team JS

[Jeevansathi.com @Jeevansathi_com]

@Rahul86joshi Hi, As checked, the profile linked to the provided Profile ID and mobile number was permanently removed by our Quality Assurance Team following a detailed quality and safety review. The reason for this action has already been shared with you via email and direct message.- Team JS

[Jeevansathi.com @Jeevansathi_com]

@harxhdeepsingh Hi! Thanks for reaching out. We’ve checked the app and found no issues currently. If you’re experiencing any problem, please try again after some time. If the issue persists, feel free to DM us your registered details along with a screenshot of the error for quick help. - Team JS

[Jeevansathi.com @Jeevansathi_com]

@siddharthkolay Hi, we regret the inconvenience caused and the delay in communication. We request you to please share your Profile ID or registered contact details via DM so that we can investigate the email shared by you and check the status of the claimed refund as well. - Team JS

[Jeevansathi.com @Jeevansathi_com]

@KHUSHWANTJ16765 @sbikh Hi, we regret to hear about your concern. Members safety is our top priority, and we take such reports very seriously. Please DM us your profile ID and details/screenshots of the concerned profile so our team can investigate and take appropriate action as per our policy. -Team JS

[Jeevansathi.com @Jeevansathi_com]

@ErHarshSpeaks Hi Harsh, Your case has been discussed successfully over the call. The relevant information regarding your concern (Auto Debit) has also been shared with you in detail via email. Thank you for your understanding and cooperation on this matter. - Team JS

[Jeevansathi.com @Jeevansathi_com]

@ErHarshSpeaks Hi Harsh, Thank you for sharing your details. Our escalation team will connect you shortly. Your patience in this matter is highly appreciated. - Team JS

[Jeevansathi.com @Jeevansathi_com]

@rat_vi8402 @Jeevansathi Hi, Upon reviewing the case in detail, we would like to inform you that the contact details cannot be unbanned for further registration as it was blocked due to multiple profiles creations with different key information that is considered as the strict policy violation. -Team JS

[Jeevansathi.com @Jeevansathi_com]

@ShalinAstha @Jeevansathi Hi, We regret the inconvenience caused. This is not the standard of service which we aim to provide. In order to provide you better help, please share your profile ID or reg. contact details via DM to investigate it further. - Team JS