@united did not place it on my flight. Outside of me calling I have received little to no updates. After waiting 3 hours past my delivery time arrive until 7 pm!! Your customer service has been rude, short, and unhelpful during this process. Why am I punished for your error?
@united@barbiethemovie But will she have her luggage when she lands!?!?
United mishandled my luggage and did not place my suitcase on my flight. Their service team has been horrible when it comes to resolving THEIR MISTAKE!