Jef Van In

[Jef Van In @jefvanin]

🇮🇹 Connected with @AXA_Partners’ Italian “Squadra” this week! The performances are there, with a strong focus on transformation & customer satisfaction. Thanks to everyone I met in the call-center, meetings and Town Hall, for your passion & engagement - exciting plans ahead!

[Jef Van In @jefvanin]

As always, our SuperAgents will be front and center in making sure our customers’ journeys are seamless, and our colleagues in Belgium take on that challenge each day!

[Jef Van In @jefvanin]

It was such a pleasure to visit our team at @AXA_Partners_BE and to meet one of our prestigious partners – @NeckermannNL. I was greatly impressed by how fast we had built up our offer from scratch, how strong the collaboration has been growing.

#innovation #travelinsurance

[Jef Van In @jefvanin]

@AXA_Partners_BE @NeckermannNL This is all thanks to the complex work done by our teams –, and by the valuable insights in the Travel sector provided by Gert De Caluwe. I look forward to seeing more innovative and customer-centric products delivered by AXA Partners in Belgium & Neckermann, lots of potential!

[Jef Van In @jefvanin]

I also got to know TIA, The Insurance Application, used across CLP in every country and that brings efficiency to our claims management system. Grateful to meet such a customer-focused and empathetic team! Keep up the good work. 👏

[Jef Van In @jefvanin]

🇮🇪 @AXA_Partners' Credit & Lifestyle Protection (CLP) branch opened its flagship smart working site last week in Shannon, Ireland, and I was lucky to cut the ribbon alongside all of the teams!✂️

[Jef Van In @jefvanin]

The 3 days I spent with the team were inspiring business-wise as well, as we went through all the steps of the value chain and dived into how to better streamline our processes.

[Jef Van In @jefvanin]

🙏 My favorite moment this week was getting the chance to share a conversation with inspiring women from the @AXA & @AXA_Partners universe!

Thank you to each and every mentor and mentee who took the time to get involved in AXA’s #Thrive mentoring program.

#IWD #ProudToBeAXA

[Jef Van In @jefvanin]

🙏 Thanks to Insurtech Insights for the opportunity, and welcome to all Insurtechs who have fresh ideas they want to implement fast: reach out to us! 🤝

#Insurtech #Insurtechinsights #Insurance #ITIEU2023 #innovation #customerexperience

[Jef Van In @jefvanin]

🤩 Had a great time at @ITI_Insurtech this morning! It is inspiring to see all insurance players – even our competitors 😉 – dedicated to making our customers’ lives better. Let’s keep raising the bar!

[Jef Van In @jefvanin]

@ITI_Insurtech @AXA @AXANext ➡️ It’s all about consistency and humility: we have won 2 straight Open Innovation Awards with the International Chamber of Commerce, thanks to our engagement with startups. We don’t make a difference on our own, we team up with the right players.

[Jef Van In @jefvanin]

📅 @ITI_Insurtech 2023, D-2!

I will be hosting a KeyNote this Thursday at 10.45 London time on how we at @AXA have changed our #Innovation game. I won’t spill ALL of our secrets but I want to share some of the ingredients of our “magic potion” 😉

See you there!

@AXANext

[Jef Van In @jefvanin]

🎙️ Very happy to be back on stage at this year’s @ITI_Insurtech event!

📅 RDV March 2 at 10.45am in London, as I will talk about @AXA's unique #Innovation model, which aims to build the products that best serve our customers.

🤝 Meet me there!
#ITIEU2023 #customerexperience

[Jef Van In @jefvanin]

Ending January with the great teams of @AXA_Partners in Czech Republic! 🇨🇿

I was especially intrigued by the teams’ claim handling process by our agents, always with the customer’s needs in mind.

Děkuji a brzy na viděnou! Thank you and see you soon 😉

[Jef Van In @jefvanin]

Grateful for @AXA_Partners teams’ engagement which will allow us to keep building on our strong assets in 2023! We will stay by our customers’ side to help them in their personal & professional endeavors! I wish you a Happy New Year, filled with health & happiness.

[Jef Van In @jefvanin]

@AXA_Partners To our AXA Partners teams, especially the ones who will be on duty during the holidays, and to our customers, thank you for your trust and have a wonderful holiday season with your loved ones.

Cc: @AXA

[Jef Van In @jefvanin]

My personal highlight in 2022 is an easy call: I was impressed by the @AXA_Partners teams & Superagents I met in every corner of the world. Visiting them and seeing their dedication always brings me pride and confidence.