@AskCapitalOne Not ever answering is not "longer than normal wait times". You need to come up with a better system. #capitalonetravel do better. We've been on hold for 7 hours.
The health & well-being of our customers, associates, & communities is our top priority. As we care for our customers amid the COVID-19 situation, call wait times may be longer than normal. For customer information & self-service options visit: https://t.co/DnoVJbObL1
@CapitalOne your travel portal is a mess. Make a simple email form like others have done. Look at Virgin Atlantic. Easy. You can do it. Making people spend entire days on hold is brutal. Flight is scheduled for tomorrow. Can't get through to do anything about it. #shameonyou
Same situation here. Yesterday managed to get someone @CapitalOne Travel on the phone after 2 hrs who said he couldn't help so transferred the call to a "specialist" spent another 2 hrs on hold before phone disconnected. On hold again today for 3 hrs so far and counting...
Waiting 5 hours in the Capital One travel Queue and still not able to cancel a flight even though the airline granted a waiver but since issued thru Cap One have to go through them. Appears to be a Cap One attempt to get us to abandon miles to reduce liability. Seems illegal
I-580 westbound at Telegraph is closed due to police activity. Traffic is being diverted to SR-24 eastbound or I-980 westbound. Unknown ETO at this time. For media inquiries, please contact our Golden Gate Division on-call PIO.
Any senator who votes to confirm Judge Kavanaugh after Dr. Ford’s testimony is telling our country exactly this: the experiences of women don’t matter. Their trauma doesn’t matter. Their stories and their voices don’t matter.