Pratibha Jena

[Pratibha Jena @Jenaprats]

@rapidobikeapp @RapidoCares @sankaaravind I have been a regular user since the cabs were introduced and this is how I am treated in distressing situations!I think I better stop using it anymore since ur SOS protocols are so unjust & unfair. I need to run around begging for money!

[Pratibha Jena @Jenaprats]

@rapidobikeapp @RapidoCares @PavanGuntipalli @sankaaravind A very disturbing experience that I faced yesterday. Cab broke down midway, cab driver charged me full,asked me to get the refund from rapido Cust care.your representative shanaya refuses to speak to the driver &refund!

[Pratibha Jena @Jenaprats]

@rapidobikeapp @RapidoCares @PavanGuntipalli @sankaaravind the representative was not will to listen, she was using only a single sentence she needs the invoice! My call to SOS didn't count?cab drivers words didn't count?my relentless calls and messaged didn't count? Pathetic!!!

[Pratibha Jena @Jenaprats]

@rapidobikeapp @RapidoCares @sankaaravind @PavanGuntipalli
Morning 8 am and I am being asked to present an invoice of the next ride I booked, what if I took a normal auto and paid in cash bcz it was rush hour & no cabs could be booked through apps. Is it right to keep my money?

[Pratibha Jena @Jenaprats]

@BroomeesI in the end she started taking leaves and coming late for my work so she could cater to the other jobs. Now she has been misbehaving with me since yesterday and has left the work and I have no support from Broomees. Really what a great platform you have!! Pathetic

[Pratibha Jena @Jenaprats]

@BroomeesI @peyushbansal @namitathapar @amangupta0303 Worst experience ever with Broomees https://t.co/NfK3V3RM54 they keep running behind you till you pay, once you do, they will ignore your calls, messages, your relationship manager will become https://t.co/0BqYNFQUXj support!!

[Pratibha Jena @Jenaprats]

@BroomeesI your managers are so eager to just get the workers any number of work! They would keep calling her during her work at my place and keep offering her lucrative jobs and ask her to work as chef and she took up all of them she is working at almost 5 different places!!

[Pratibha Jena @Jenaprats]

@BroomeesI when I refuse dhe started taking leaves, started coming late to work, and even started being careless around my baby, dropping him multiple times in the process. I had brought this to my manager's attention as well.

[Pratibha Jena @Jenaprats]

@BroomeesI they are so busy buttering up the workers that they forget we customers as well.I have been trying to get in touch with broomees since last night and I fo nit have even a single response.The babysitter that I hired from them has been trying to extort money from me.

[Pratibha Jena @Jenaprats]

@BluSmartIndia @BluSmartHelps @BluSmartGoyal I booked a cab 48 hours ago.Your cab driver refused to come, you have no clue about this with no timely action before I followed up. How am I at fault to have been charged with the cancellation fee. Unacceptable , I feel cheated.

[Pratibha Jena @Jenaprats]

@BluSmartIndia @BluSmartHelps @BluSmartGoyal The experience has been very distressing that I faced on 24 April. I scheduled a cab 48 hours prior for 24 Apr 6:45 pm. I get regular notifications about my cab arriving but when I open the app at 6:40,I see that the cab is 22 min away

[Pratibha Jena @Jenaprats]

@BluSmartIndia @BluSmartHelps @BluSmartGoyal As if it was not enough I was already stressed with the experience and delay,you also charge me a cancellation fee, I submit it for a review and got told that my reason is not valid enough for refund!! Really?

[Pratibha Jena @Jenaprats]

Blusmart then assigned me another cab but I had already left my office. Blusmart needs to understand we have reservations, too. We can't keep waiting for the next entire hour just so you can sort things out and get back to us. You need to better co-ordinate with your staff

[Pratibha Jena @Jenaprats]

@BluSmartIndia @BluSmartHelps @BluSmartGoyal I had no option but to book another cab through another service.I was finally able to connect with the help center & described briefly what had happened and requested a cancellation. At this point I received call from the same cab driver asking me to wait for the next 25 minutes

[Pratibha Jena @Jenaprats]

@BluSmartIndia @BluSmartHelps @BluSmartGoyal I called the cab driver for update,he informed me he wouldn't come as his cab is on charging & apparently he had requested for a replacement ride for me.I tried reaching out for help but couldn't connect instantly.Even asked the driver

[Pratibha Jena @Jenaprats]

@SkyKing_Courier The most untrustworthy courier service. Used it for the first time and preferably for the last time. Pathetic service. You pick up parcel and then refuse to deliver it to recipient and force them to pick up themselves! Unprofessional and inreliable. You need to fix your services!

[Pratibha Jena @Jenaprats]

@SkyKing_Courier Multiple follow ups have been made, I have been calling since 26 Dec and constantly asking for delivery. Imagine sending someone a gift and them receiving a call that please come and pick up we don't deliver!! Hw embarrassing & shameful. Please look into it.

[Pratibha Jena @Jenaprats]

@SkyKing_Courier Absolutely pathetic service! I booked my parcel on 22 Dec which reached destination on 24 Dec. The delivery people are refusing to deliver it and requesting the receiver to come n pick up.Why? 6 days! No attempts made to deliver,why? Tracking: 423833840.

[Pratibha Jena @Jenaprats]

Please call back, I need to discuss something @urbancompany_UC @UC_Assist

[Pratibha Jena @Jenaprats]

📣 Just having the most terrible experience with @BroomeesI Their service is beyond disappointing—unreliable, unprofessional, and a complete waste of time. New nuisances everyday. Avoid at all costs! #Broomees #WorstServiceEver😡👎 @peyushbansal @amangupta0303 @namitathapar

[Pratibha Jena @Jenaprats]

@urbancompany_UC @urbancompany_UC pathetic service! I booked a keratin treatment and your professional ruined and damaged my hair with his negligence. You have made the refund but who is going to fix my hair! How irresponsible! No compensatory treatment done, no resolutions made!