@CarolynProusky@NetflixIsAJoke The whole thing was bad from start to finish. People still taking their seats 40 mins after the start because of the stupid phone rule. We couldn’t hear a thing because of it. We heard about 10 mins of the whole show because people then left early. Not Jerry & Larry’s fault☹️
@NYLOLasColinas Thanks for leaving me, a lone female traveller, without a room on Monday night after you had an “overbooking situation”. I booked the room a month ago - you had a month to tell me you had overbooked. Bravo for customer service and duty of care for patrons!!
@UberEats How do I make a complaint about food quality?On the app you told me my complaint isn’t valid!The order was wrong, had toppings I am intolerant to (& that shouldn’t have been there!),was cold & I paid for extra toppings not received. Pls explain how this isn’t valid.
@Delta Please sort out your boarding process to be inclusive. My boarding group didn’t show on the screen and I’m deaf so I can’t hear them calling it. I missed my group & now my baggage has to be put in the hold. Tried to explain to Delta gate staff & was dismissed rudely!!
This comes as moment surprise whatsoever. @British_Airways used to be an excellent airline but it has gone progressively downhill and changes to the executive club tiers this year will be the final nail in the coffin for many.
https://t.co/ENi6LDPoYw
Me to the @British_Airways cabin crew chap who *RAMMED* my backpack when trying to put someone's wheelie suitcase in the overhead locker: "can you be careful please. My laptop is in there"
Him: "oh. Sorry 😬"
Cheers then.
Other people from my ship saw him do this too
Unsurprised that @British_Airways is the worst major airline in the world; it took months & endless calls/emails for them to accept responsibility for a flight they cancelled, they still ripped me off with their "refund", and now their website is down (https://t.co/HKqAAVMI96)
@uncommon_studio@British_Airways At least they won one positive award. Shame about winning the worst long haul airline award. Kind of takes the shine off winning a marketing award doesn’t it?
@NickBuck@British_Airways I’m sorry you’re going through something similar to us. We’re only 3 months in from a 5 hour flight delay claim where they’re refusing to pay us compensation. We’re going to the ombudsmen now as the next step because it’s unacceptable. Have you done that?
I would advise anybody NOT to travel with @British_Airways Their customer service is shocking and we’re still waiting for flight delay compensation after months. If you have the option of literally any other airline, take that option! #britishairways#ba#worldsworstairline
@jenharrison80 We really do understand your frustration and disappointment. If we were able to help with this, we would, but it's not something we are able to do. I am sorry. Neil
@British_Airways Oh we do feel strongly. We’ve replied each time to appeal but keep receiving the same standard response. How do you know there’s nothing you can do without knowing the details? It’s simple - our flight was delayed for 5 hours and therefore we’re legally entitled to a refund.