Jennifer Spivey

Mother. Human. Advocate for peace, good governance, and building strong leadership through civic engagement. Reposts and follows are not endorsements.

[Jennifer Spivey @jenn_spivey]

Hey London! Join SOHO Community Association for an afternoon in Richard B. Harrison park (10 am- 3pm). Happening now!

[Billy Oppenheimer @bpoppenheimer]

In 1998, Citibank and The Travelers Insurance Company merged.

They hired legendary designer Paula Scher to create a new logo.

In their first meeting, on a napkin, Scher drew what became the iconic Citi logo.

As Scher got up to leave the room, someone from the Citi team asked,

How can it be that it’s done in a second?

“It’s done in a second and 34 years," Scher replied. “It’s done in a second [and] every experience and everything that’s in my head.”

Takeaway 1:

As Scher has become a master of her craft, she's experienced an interesting problem.

"A lot of clients like to buy process," she explains. "they think they're not getting their money's worth [if] you solve the problem too fast."

This is known as the "Labor Perception Bias."

It's an interesting phenomenon: we are generally impatient, yet, we are skeptical if, for instance, we're at a fancy restaurant and the food comes out only minutes after we ordered.

One of famous examples of the Labor Perception Bias is the parable of the engineer and the hammer:

A factory owner hired an engineer to fix a broken-down engine. The engineer inspected the engine for one minute, took out his hammer, hammered the engine once, and then started the engine with no problem.

The engineer charged the factory owner $5000. The factory owner was shocked, protested that the engineer had worked for only one minute, and asked for an itemized bill. The engineer sent the factory owner an itemized bill:

Hammering the engine: $5
Knowing where to hammer the engine: $4,995

Takeaway 2:

On my desk, there is a notecard that says, “All success is a lagging indicator.”

The line comes from one of my favorite Ryan Holiday articles. “When a day’s writing goes well,” he writes, “it’s a lagging indicator of hours and hours spent researching and thinking… Receiving a promotion is a lagging indicator of a lot of quality work. Delivering a keynote with confidence is a lagging indicator of a lot of preparation.”

Knowing where to hammer the engine is a lagging indicator of the years and years working with hammers and on engines.

And Paula Scher’s ability to create an iconic logo in a second is a lagging indicator of 34 years spent honing her craft.

- - -

“When you sit down to create something...what you create is a culmination of everything you’ve seen and done previous to that point.” — Tinker Hatfield

Follow @bpoppenheimer for more content like this!

[Jennifer Spivey @jenn_spivey]

This is so wonderful to see. A true performer and the crowd enjoying the moment.

[Ben Phillips @benphillips76]

I don’t know who needs to hear this but Neil Diamond, who retired from performing five years ago because of Parkinsons, just had a Broadway show of him open and it at the opening night he did this

[Jennifer Spivey @jenn_spivey]

A lot of work into this report. I love being able to find out about the community in such detail. Thanks for sharing!

Find Your Info: A Statistical Portrait of London's Neighbourhoods https://t.co/lv8rspnwxr via @CTVLondon

[Jennifer Spivey @jenn_spivey]

@londonlibrary We love Dr. Seuss books right now. So proud of my 5 year old reading Fox in Socks to her class before school ended. It is one we have enjoyed with her for many years.

[This Hour Has 22 Minutes @22_Minutes]

Health experts say people shouldn’t worry about getting coronavirus from food. “We were supposed to be worried about that?” asked everyone who’s gained 15 pounds during the pandemic.

[Grand Erie Public Health @GrandEriePH]

Do you know what to do if you find a needle on public, private or city property?
If you find a needle, report it by using our online needle reporting tool https://t.co/QWXcRXFrXB or call 519-753-4937 ext. 460. For more information, please visit https://t.co/wn40h2tra1

[Oxfam International @Oxfam]

The #coronavirus care workload continues to fall disproportionately on women – particularly those from ethnic & racial minorities, those living in poverty and in communities without access to basic infrastructure and services.
https://t.co/d9D97S9JL5
#HowICare

[Grand Erie Public Health @GrandEriePH]

Dr. Urbantke talks about the current state of COVID-19 in Brant, and new directives around wearing face coverings for essential trips where physical distancing may be challenging, such as public transit or smaller grocery stores/pharmacies. @CityofBrantford @BrantCommunity

[Workforce Planning Board of Grand Erie @WorkforceGE]

RT @BrantfordBRC: The Retail Council of Canada has compiled a Q&A document for retailers working through COVID-19 and its operational challenges. https://t.co/TU5ItDY0Xg

#brantford #brantworks #brc #smallbusiness #retail

[Good Work TV @GoodWork_TV]

The @CIPD shares their top tips for effectively #workingfromhome. Including advice on how to escape distractions, avoid burnout, and bring a sense of normality to this period of uncertainty. #covid19 #stayproductive #stayconnected #staysafe #stayathome

[HR Grapevine News @HRGrapevine]

A Guide to #COVID19 for #HR Directors | The priorities HR need to address in order to navigate this rapidly changing landscape https://t.co/znr9HszdLg

#hrguide #hrdirector @applaudsolution

[Susan Gamble @EXPSGamble]

Farmers learned late Friday night they will get their workers after all -- the crops will get planted, Ontario will not go hungry, thank goodness!

[Vincent Ball @EXPVBall]

helpful advice for all of us to follow...

[Prabmeet Sarkaria @PrabSarkaria]

Frontline employees in stores operated by @LoblawsON will see a $2 increase in hourly pay!

Thank you for stepping up and showing true leadership in response to the #COVID19 crisis.

This is the #OntarioSpirit!
https://t.co/26xbUyCy1b

[Tom Cooper @TomCoopster]

Who wants good news for a change? #HamOnt City Council approved municipal budget yesterday & lifted non-union p/t employees up to a #LivingWage. This sends a strong message across the community about the value of our workers! via @TeviahMoro @OnLivingwage https://t.co/dzO5CS1ItS

[Marcus Jamieson @marcusTWC]

"I was in an interview where somebody asked me, 'What's your disability?' I don't have one. I am Will — that's who I am. Down syndrome is an extra chromosome, which is also extra love," he said.

Love it!!❤️ 👊🏻👌👏

Well done my man @wmb_will

https://t.co/EW3yCrfzvE

[Skills2Advance: Employment Skills Training Program @skills2advance]

Please remember to wash your hands often and thoroughly! Be safe!

[Brantford Police Service @BrantfordPolice]

Calling all artists!!! BPS needs your design to develop flash for our K9 Unit Handler uniforms. Enter this community competition before March 31, 2020 More Info here. https://t.co/0NHGbvp7EF

[SHRM @SHRM]

#Nextchat - How to Earn an Entry-Level Job in HR https://t.co/EXb6BQ7y7D