AirAsia cancelled my flight 3 times already! Rerouted Cebu-MNL-Hanoi, now MNL-Hanoi is cancelled again. I need to KEEP Cebu-MNL but the app forces me to change the whole PNR. Need a live agent override immediately. @airasia@AirAsiaFilipino
Can an Allstar agent help me split a disrupted Fly-Thru booking? Manila-Hanoi was cancelled but I need to keep the Cebu-Manila segment as scheduled. The automated bot Bo is forcing a total rebook. @airasia@AirAsiaFilipino
Rerouted Cebu-MNL-Hanoi due to route changes, now MNL-Hanoi is cancelled. I need to KEEP my Cebu-MNL flight but rebook the 2nd leg. App bot Bo only lets me change the whole PNR. Need a live agent override ASAP. @airasia@AirAsiaFilipino