@PLDT_Cares@PLDTHome@pldt Christmas is over, New Year is over, Chinese New Year is over and Valentine’s Day is over but my relocation request is still pending! Don’t tell me that I need to wait also for Holy Week. For Christ sake, please do your action!
@xinyi_yong@PLDT_Cares@PLDTHome@pldt Christmas is over, New Year is over, Chinese New Year is over and Valentine’s Day is over but my relocation request is still pending! Don’t tell me that I need to wait also on Holy Week. For Christ sake, please do your action!
@PLDT_Cares@PLDTHome@pldt@iamMVP I am “requesting for relocation” and not for repair service. I was totally disappointed because the technician called me this morning for repair. It’s been a month now since I initiated my relocation request but I feel like I am being fooled!
@PLDT_Cares Mikay I am requesting for relocation of my line and not for repair. Your technician named Gomez called me this morning for repair works but he told me that your team mistakenly created repair request instead of relocation request and not of his concern.
@PLDT_Cares Hi Patrick it's been a month since I requested for relocation but you team processed as repair request instead of relocation. All my information are on my DM for a couple of weeks now and all you have to do is check it and process it. Don't be stupid like your other team members.
@PLDT_Cares My feedback on your customer service is very bad. Simple relocation request but you are making it complicated. No one is answering on your hotline and my time is wasted. Your branch is open till 11am only but your bill is always on time on my mailbox.
@PLDT_Cares Mahirap po bang intindihin ang request ko na ilipat nyo ang linya ng aking telepono sa kabilang building? At pinapaikot nyo ako na parang tanga ang inyong kausap
@PLDT_Cares Shy of PLDT! No one from your team has responded on my DM. Where is the immediate actions you are telling? Simple service request you cannot create and it is now taking for almost a month.
@PLDT_Cares Justine of PLDT Cares, until when your support team will assist me on my concern, its Christmas already and 2021 is nearly approaching or will wait until PDuterte calls Jesus at Bethlehem (✌️)!
@PLDT_Cares I already sent you DM since November 3 and all you have to do is scroll it, read it and do actions. I don’t understand why do I need to send another DM if you are just ignoring my request for almost 3 weeks now.
@PLDT_Cares All my details are on my DM since November 3, 2020 but I guess you are not reading it. If you still not satisfied please check also my DM on your facebook which is taking you too long to response.
@PLDT_Cares You already made me feel that way. Since November 3 I already sent my DM for relocation but I am like a ball that you are dribbling to the other players who are non essentials to my request. If you have time please check my DM since November 3 why I feel bad about your service.