Jeri John

beginner, learner, value perfections, loves travel & music, pm @ zoho

[Jeri John @jerrydgeorge]

Zoho entering into Hardware, expanding its technology stack one layer deeper. From software to cloud, AI, and now infrastructure. 🎉

https://t.co/4o8muLGzBi

[Jeri John @jerrydgeorge]

Excited to see the launch of Zoho SalesIQ Summer ’26 🎉. A release shaped by a lot of customer conversations, engineering effort, and product thinking. Proud of the team behind this.

Do checkout our blog @ https://t.co/CAHjunF3Rr

#ZohoSalesIQ #AI #CustomerExperience

[Elon Musk @elonmusk]

India’s birth rate has fallen below replacement.

Among those most educated, India’s birth rate fell below replacement many years ago.

[Jeri John @jerrydgeorge]

Business ethics is more important than the technology when we evaluate a product for use, that too for communication. Meta doesn’t have a good record !

[DogeDesigner @cb_doge]

🚨 WhatsApp’s “end-to-end encrypted” privacy is a total lie.

New class-action lawsuit just dropped: Meta secretly let employees, contractors like Accenture, and third parties read, intercept, and store your private messages WITHOUT consent.

All while marketing it as “only you and the recipient can read it.”

Zuck lied to billions. Your chats were never safe.

[Jeri John @jerrydgeorge]

Now you can run polls to quickly take decisions in arattai groups.

#arattai #MerryChristmas 🎅 🎄

[Arattai @Arattai]

A little Christmas gift for your group chats 🎁
Polls are now available on Arattai!

👉 Try it now

Wishing you a Merry Christmas 🎄✨

#Christmas2025 #Polls #StayConnected #Arattai

[Jeri John @jerrydgeorge]

The real joy is seeing the impact we create through our work. Thank you for sharing your success story with @ZohoSalesIQ #chatbots #Growth

[Zoho SalesIQ @ZohoSalesIQ]

OnTime Group runs 13 brands across business setup, property services, healthcare, home care, and more.
Managing customer inquiries across all these brands was slowing the team down—until they moved to @Zoho SalesIQ.

Today:
⚡️ Response time dropped from 15–20 mins to under 5 mins
⚡️ Bots handle routine queries, cutting costs by 30–40%
⚡️ WhatsApp, Instagram, Meta & website chats flow into one platform
⚡️ Each brand gets a tailored setup with CRM integration

This is what the customer experience looks like when everything finally comes together.

#ZohoSalesIQ #CustomerExperience #AutomationSuccess #AIChatbots #UnifiedCX #DigitalTransformation #BusinessGrowth #EfficiencyBoost #CostReduction | @ZohoMEA

[Jeri John @jerrydgeorge]

Another important milestone unlocked on our Arattai journey. Proud of the progress, hungry for more. 🔥🚀

[Arattai @Arattai]

The wait is finally over! 🥳
Direct chats on Arattai are now protected with end-to-end encryption 🔐 #E2EE

Your messages are encrypted right on your device before being sent, which means only you and the person you’re chatting with can read them. Not even Arattai can access your conversation.

To use this new privacy upgrade, please update to the latest version of the app.
Supported on:
📱 Android (v1.33.6 or above)
📱 iOS (v1.17.23 or above)
🖥️ Desktop (v1.0.7 or above)

#EndToEndEncryption #StayConnected #Arattai

[Jeri John @jerrydgeorge]

Thank you @Crazycoconut01

It’s a wonderful tribute to our work, and we’re genuinely grateful. 🙏🏼

[CRAZY COCONUT @Crazycoconut01]

We crafted this logo as a small tribute to @Arattai, a homegrown app that connects millions with simplicity and pride.

A tribute to the app that connects hearts.

@zoho @svembu

#Arattai #Zoho #MadeInIndia

[Jeri John @jerrydgeorge]

Thank you 🙏🏽

[Vishal Jadhav 🇮🇳 @vishalvjadhav99]

@svembu

[Vishal Jadhav 🇮🇳 @vishalvjadhav99]

@svembu

[Jeri John @jerrydgeorge]

Thanks for the shoutout Raja 🙏🏼

[Chennai Weather-Raja @chennaiweather]

Our Own app, created by my friends and colleagues in @Zoho

[Jeri John @jerrydgeorge]

Thank you for covering our app and spreading the word. 🙏🏽

[Sindhu Hariharan @SindhuHarih]

Exclusively in @businessline

In his first interaction with media, Jeri John, Global Product Head, @Arattai says that the current love coming their way may be spurred by 'Made in India' but the team is hustling to sustain the interest with privacy-focused and value-driven features

End-to-end encryption, competing with WhatsApp, and will @Zoho consider a name change for #Arattai - it's all here:

https://t.co/0Pg2wrjurW

[Piyush Goyal @PiyushGoyal]

Nothing beats the feeling of using a #Swadeshi product.

So proud to be on @Arattai, a #MadeInIndia messaging platform that brings India closer. 🇮🇳

My team and I are on board and are looking forward to also connecting with you here: https://t.co/iA5Zq6Ih0L

[Jeri John @jerrydgeorge]

Thank you 🙏🏽

[Aravind Srinivas @AravSrinivas]

Congrats to Zoho for a very successful launch!

[Jeri John @jerrydgeorge]

If you haven’t tried Cliq yet, now is the time.

We're here to make your experience great with @ZohoCliq .

#Zohocliq #businesscommunication

[Sridhar Vembu @svembu]

Title says it all: "Slack is extorting us with a $195k/yr bill increase".

Slack (acquired by Salesforce for $27 billion) raises the price on a nonprofit customer from $5K/year to $200K/year. Link below.

Don't trust the "discounts" offered by Salesforce to get in the door. They extort mercilessly in later years.

We have an outstanding enterprise messaging product in Zoho Cliq and that is growing rapidly. And we won't ever extort you.

[Sridhar Vembu @svembu]

Title says it all: "Slack is extorting us with a $195k/yr bill increase".

Slack (acquired by Salesforce for $27 billion) raises the price on a nonprofit customer from $5K/year to $200K/year. Link below.

Don't trust the "discounts" offered by Salesforce to get in the door. They extort mercilessly in later years.

We have an outstanding enterprise messaging product in Zoho Cliq and that is growing rapidly. And we won't ever extort you.

[Gopal Sripada @gopals]

@IndiGo6E The whole experience is a nightmare. I am sorry to say this, but I am shocked to see that a leading airline company in India has a terrible online experience for 6E Rewards users.

[Ram Gopal Varma @RGVzoomin]

To all the DOG LOVERS who are crying hoarse on the SUPREME court’s judgement on STRAY DOGS , please check this video , where a 4 year old boy was killed by street dogs in broad day light in the middle of a city

[Jeri John @jerrydgeorge]

@Intrinsic_cycle @svembu Please access it here https://t.co/My08EK13WS . Bot trained in SalesIQ Knowledge base.

[Jeri John @jerrydgeorge]

@Intrinsic_cycle @svembu 10-15 days for a reply is definitely not something we want our customers to experience. Could you please dm your email address to allow me to handle your request ?

Product Head, Zoho SalesIQ
4/4

[Jeri John @jerrydgeorge]

@Intrinsic_cycle @svembu Some numbers to share:
60% of the customer chats, are attended by Bots.
25% of the chats are completed by bots without a human intervention.
All these interactions are powered by Zoho SalesIQ and we are continuously working to improve the satisfaction rating. 3/4