Jesse Tolan

Health system transformation enthusiast driven by Quality Improvement, Patient Safety and Patient Experience. Proud #nurse

[J Clinical Nursing @jclinnursing]

New #EmpiricalResearch #Quantitative #OpenAccess article “The Relationship Between Individual Social Responsibility and the Public's Intention to Act Violently Toward Nurses—A Cross-Sectional Study” by authors Efrat David, Mor Lifshitz #OpenAccessWeek2024 https://t.co/c1mrBUhOmn

[The BMJ @bmj_latest]

People from the most deprived areas are much more likely to say they are waiting for planned care, young black people have longer waits in emergency departments, & women waiting for gynaecological care are on a vastly increased waiting list, analysis shows
https://t.co/VYUYdMnlbB

[Jesse Tolan @jesse_tolan]

"A clear vision does not equal a clear path". Thank you to Dr. Samra Zafar for telling your story at Mental Health Morning. An extremely inspiring story & human being. Tears, laughter, and moments of reflection. Just wow. #WeAreStJoes #MentalHealthMatters @StJoesHamilton

[Harvard Business Review @HarvardBiz]

When you set aside snap judgments and explore where feedback is coming from and where it’s going, you enter into a rich conversation. https://t.co/CZZBu1YTy0

[Helen Bevan @HelenBevan]

How many people does it take to change an organisation, system or culture? In his book "Change, How to Make Big Things Happen", @DamonCentola shows how change became inevitable when 25% of the people were on the side of making the shift - a “committed minority group” driving the change. But how do we get to 25%? Three strategies:
1) Use "non violent" change processes: where people can come into the change, make it their own, be part of a co-creative process & see/feel their stamp on the change.
2) Adopt the "Active, Sustained 3.5% Rule": a much smaller group actively engaged at the heart of the change, sustained over time.
3) Adopt the "Law of One Person and One Step": where we don’t need to train everybody, but instead, coach a small group of people to create a non-violent resistance to the old ways of working & bring new ways in.
https://t.co/N9UfEooWgw. By @dastillman

[St. Joe's Healthcare (Hospital & Foundation) @StJoesHamilton]

📻Thanks to @AM900CHML @rickzamperin for having our very own Emergency Department RN Rafal Tomczuk on the show today to chat all things @bayracerun and how funds raised will support the Emergency Department at St. Joe’s. Learn more: https://t.co/NeEoRPSguG

[Helen Bevan @HelenBevan]

One of the things we often get wrong in health & care improvement is prioritising performance improvement (process-technical aspects) over the emotional experience of participants. We need to make consideration of emotional factors one of our highest priorities in change initiatives. This includes:
1) how we make connections with values, through emotions, to engage people in change &
2) appreciating emotions & related cognitions & behaviours surrounding events during change.
See: https://t.co/cpQsfsNVds Via @StevenHCady. Graphic: @gapingvoid

[Harvard Business Review @HarvardBiz]

Pushing yourself to your limits will only leave you exhausted. Work hard, but also take the time to recharge — there will be more benefits than you realize. https://t.co/Sn18N7Li8o

[Marie Forleo @marieforleo]

If your 2024 goal is to get more done, you HAVE to watch this 👇

@elizabeth_gilbert_writer dropping some TRUTHS — Done IS better than good 👏🏼💗

[JONA Online @JONAonline]

Nurse leaders are vital in establishing a culture of patient safety and providing an environment where nurses feel supported following a medical error. @tweetAONL @anccoffical @NurMgt_online https://t.co/t0OSjMj10i

[Harvard Business Review @HarvardBiz]

How to get more done in less time:
1. Clarify actual expectations
2. Re-use previous material
3. Develop templates and checklists
4. Make it a conversation
5. Timebox your work https://t.co/pFsKmj14aX

[St. Joe's Healthcare (Hospital & Foundation) @StJoesHamilton]

Hamilton’s Race for Hamilton’s Hospital. 🏅🏃‍♀️🏃✨ The @bayracerun returns March 24 to celebrate their 130th anniversary. Don’t miss your chance to take part in this year’s race featuring a new route and a new home. Walk, run and raise funds for St. Joe’s: https://t.co/Nebb72fUHx

[Harvard Business Review @HarvardBiz]

Four rules for disagreeing productively at work. https://t.co/KBmqap7Hsq

[Systems Innovation @Sys_innovation]

Are you a systems thinker?

graphic from @SocialChangeAg

[Harvard Business Review @HarvardBiz]

Most people wildly overestimate the amount of time they have for focused work in any given day. https://t.co/Of7jIYgWi3

[Susan David, Ph.D. @SusanDavid_PhD]

Just show up. You don't have to always get it right or be a perfect person.

You DO have to be willing to show up to your uncomfortable feeling and say,"You're here. I'm here. Let's talk."

[Jesse Tolan @jesse_tolan]

Break things up into smaller chunks and move that 1%. Applicable in CQI and time management.

[Harvard Business Review @HarvardBiz]

Here’s how to keep meetings from getting in the way of your productivity. https://t.co/JNYXdsPrNg

[Helen Bevan @HelenBevan]

As change agents, it is our daily mission to challenge the status quo. Making a clear case for change, backed by data, can help but status quo challenging is far more of an emotional & political process than a logical/rational one. It takes courage but it's more about skill. Ten ways to build that skill:
1) Anticipate the opportunity
2) Ask for permission
3) Begin with inquiry, not advocacy
4) Model emotional intelligence
5) Demonstrate a grasp of the past
6) Be transparent about potential unintended consequences
7) Bring credibility
8) Know your boss
9) Frame dissent as exploration
10) Use data
https://t.co/jijdtDjpMj By @timothyrclark.

[Systems Innovation @Sys_innovation]

In today's event, we will look at methods used by organizations for systems change. In this article, Anna Birney outline some of the "systemic practices" for systems change: https://t.co/8TFKPkahlU

You can find today's event here: https://t.co/iePhA2hKD9