@BISradio I just heard Andrew Cuomo on the radio refusing to resign and goddamn it if he doesn't sound like Victor from Washington Heights. Enjoy a break and please come back soon!
@suss2hyphens I can't find the tiebreak rules. Do you know why the US went through and GB and SUI have to play each other? Even @TeamShuster was confused, initially tweeting that the US would play a tie-break game. Doesn't really matter I guess, but I'd like to understand.
@AmericanAir The situation would have been frustrating regardless, but to be offered no apologies or recourses makes a bad situation much worse. And being directed by an operator to a web form after waiting on hold for an hour? What is the point of having a phone line at all?
@AmericanAir Honesty the impression I get from every interaction with American is that the bag is lost, no one is concerned about that or will try to help me locate it, and I'm being unreasonable for wanting to know what is going on.
@AmericanAir I don't see from the search result that my bag is identified as being a ski bag and it doesn't have the identifying information that I provided to the baggage people at Haneda. How can I edit this record? Please don't tell me to call the baggage number and wait an hour again.
@AmericanAir Hello? Can you please help me find out where my bag is? Or when it might be returned to me? Or at least explain to me what is happening to try to locate the bag? I received an e-mail when the claim was filed that a dedicated team would be taking over the search after 24 hours.
@AmericanAir I just waited on hold for an hour to be told that there was no update, no way I can contact anyone at SFO or LAX, and if I wanted to request compensation I had to do it via a web form.
@AmericanAir I flew all the way to japan for a backcountry skiing trip and I cannot rent that equipment here. So I can't do what I planned and saved for for a year.
@AmericanAir The Haneda people have been as helpful as they can be but the two times I've called the baggage hotline the operators have been confrontational and unhelpful.
@AmericanAir Can you help me? My bag which I urgently need has been missing for 48 hours and I had to wait on hold for an hour to be told that "there's no status update" and they can't tell me if SFO or LAX have the bag.