Jessica Ekholm

Research Vice President @ Gartner. Follows tech innovation; CX, UX, apps, IoT, conversational platforms, bots.. views my own.

[Marcus Staffen @marcusstaffen]

Improve Customer Experience With Artificial Intelligence  - Smarter With Gartner https://t.co/juVcx0wjOP

[Jessica Ekholm @jessekholm]

@TomFfiske Pls do

[Gartner @Gartner_inc]

Artificial Intelligence-enabled tools create smarter marketing, customer support and sales experiences. Watch our free webinar, 'How #AI Will Impact the #CustomerExperience of the Future' with @jessekholm and @BrianManusama anytime on-demand: https://t.co/cNPV5uluDV #GartnerCX

[Jessica Ekholm @jessekholm]

@AnalystArun Enjoy! I am at the gartner app summit down the road.

[Jessica Ekholm @jessekholm]

@caro_milanesi Sigh

[Gartner @Gartner_inc]

#Customerexperience (#CX) can drive business growth - or hurt it. Watch our panel discussion webinar, 'Ways #AI Transforms the Customer Experience' with @WhitAndrews_ @galvar60 @jessekholm @BrianManusama, anytime on-demand to learn more: https://t.co/bQJtxQshEg #GartnerSYM

[Didem Un Ates @didem_un_ates]

Must read for anyone in #Conversational #AI @ConverConHQ @CCMAofficial @jessekholm
#ethics #MicrosoftAI #Bots #CustomerCareIntelligence -#CustomerExperience

[Jessica Ekholm @jessekholm]

Listening to Sir Tim Berners-Lee talking about what happened to the internet (all its good and bad sides) makes me think of how we shall approach AI as a human race as enterprise adoption is ramping up. #AIforGood #akamai #freespeech

[Jessica Ekholm @jessekholm]

Dan Dan mien noodles at #cathaypacific lounge #LHR.. Delicious!!

[Jessica Ekholm @jessekholm]

#GartnerSYM Swedish #Furhat seem to sum up all my conversations so far this week.. #AI #sentiment #social #HumansandRobots #Barcelona #Gartner #ITXPO18 https://t.co/vf1jQLxdTj

[Gartner @Gartner_inc]

Find out how #artificialintelligence can make a difference in #customerexperience and where to focus your enterprise's #AI initiatives to maximize value in this Gartner podcast: The Intersection of AI and #CX, with @whitandrews_ and @jessekholm: https://t.co/3FpxnwGDW7

[Jessica Ekholm @jessekholm]

Only a few weeks to go! Looking forward to attend our #GartnerAPPS summit in Vegas. Last year most of my conversations were around chat bots.. will it be the same again this year?? #AI #Chatbots #CX https://t.co/5N77jcLyLb

[Jessica Ekholm @jessekholm]

@benwood @oneplus @OnePlus_UK @HuaweiMobile @RafaelZeier @George_CCS @pubdaddy B

[Jessica Ekholm @jessekholm]

@caro_milanesi Ugh no thanks 🙄

[Jessica Ekholm @jessekholm]

Wish I was there!!

[Olive Huang @olive_huanghai]

A very special guest at Gold Coast Symposium! #GartnerSYM

[Jessica Ekholm @jessekholm]

It is out! Our latest report "5 Steps to Help Tech CEOs Understand Customers More Efficiently Through AI" https://t.co/bGFJBoEiMy #CX #AI https://t.co/gBv53plkYw

[Jessica Ekholm @jessekholm]

#TC18 #Tableau #data. Very excited to be here for the first time. Keynote about to kick off.

[Jessica Ekholm @jessekholm]

BBC News - AI painting to go under the hammer https://t.co/4sL07enOdL

[Jessica Ekholm @jessekholm]

@mobilegourmet Really?? Wow. How was sym?

[Jessica Ekholm @jessekholm]

Thanks Roberta!! I wish I could have been there yesterday!

[Roberta Cozza @RobertaCozza_]

Huawei M20 special case for those underwater moments 🐠 @jessekholm 💦