Jessica Beaird

[Jessica Beaird @jessicabeaird90]

Linda: We don't know enough about the problem and the context at the beginning of a project to construct meaningful indicators #KMimpact

[Jessica Beaird @jessicabeaird90]

How would we benefit from looking at KM from a service standpoint, which involves improving processes #KMimpact

[Jessica Beaird @jessicabeaird90]

What are some simple ways to identify baseline indicators so we can build better evaluations? #KMimpact

[Jessica Beaird @jessicabeaird90]

Linda: Stories leading to change tend to deal with saving time - if we package KM initiatives in this way, it could raise interest #KMimpact

[Jessica Beaird @jessicabeaird90]

When discussing KM, we must equally consider the push AND pull of tacit AND explicit information #KMimpact

[Jessica Beaird @jessicabeaird90]

What are some guiding principles for building KM initiatives into business projects at the initial phase? #KMimpact

[Jessica Beaird @jessicabeaird90]

Sophie: KM tries to generate collaboration throughout a project - people are beginning to realize the value in this #KMimpact

[Jessica Beaird @jessicabeaird90]

Sophie: We have to quit looking at donors and auditors as external, but as collaborators #KMimpact

[Jessica Beaird @jessicabeaird90]

Olga: We need honest, constructive criticism to learn from our failures. #KMimpact

[Jessica Beaird @jessicabeaird90]

Through the KM project life cycle, we expect practitioners to learn and revise activities to achieve a more specific objective #KMimpact

[Jessica Beaird @jessicabeaird90]

Could one of our objectives be to learn from our implementation and evaluation processes? #KMimpact

[Jessica Beaird @jessicabeaird90]

What are some specific actions we can measure to evaluate the implementation of our KM initiatives? #KMimpact

[Jessica Beaird @jessicabeaird90]

What are the measurable components of our KM initiative outcomes? #KMimpact

[Jessica Beaird @jessicabeaird90]

Can we categorize our KM initiatives into broader categories, because that determines our M&E strategies? #KMimpact

[Jessica Beaird @jessicabeaird90]

How do you approach planning your KM initiatives? #KMimpact

[Jessica Beaird @jessicabeaird90]

Outcome logic modeling - unique method because it is actor based (who is involved in a project and how might they be influenced?) #KMimpact

[Jessica Beaird @jessicabeaird90]

Common challenge: It is difficult to attach outcomes directly to knowledge management initiatives #KMimpact

[Jessica Beaird @jessicabeaird90]

Linda: We don't want to measure the hard things because they're difficult to control, but that's where we find the most value #KMimpact

[Jessica Beaird @jessicabeaird90]

Perception is fundamental to measuring knowledge uptake and application, but how can we capture that in different contexts? #KMimpact

[Jessica Beaird @jessicabeaird90]

Assumptions are often overlooked - do we typically implement new plans if our assumptions are incorrect, or use them as an excuse? #KMimpact