@virginactiveSA please can someone contact me immediately. You overcharged me for November and I would like my money back as promised. I cannot send a direct message and I’m beginning to get a little upset please. Please trace this number and see the incompetence: 4009137708
@OpenserveZA I’ve been waiting for someone to contact me to set up a line since the 28th of October? How long should this take? Seems a bit ridiculous considering the promised 48 hours from @Afrihost
@jesspeech Hi JessSpeech. I'm really sorry to hear that you have not been assisted. Can I have your email address in the DM, I will gladly assist. ^Una
@OpenserveZA please can someone call me back? I got a call yesterday which I was unable to take and I have no number to call? Ref # 591952
I have been waiting for someone to call since 28 October??
@virginactiveSA I’m really disappointed. First, you deducted money out of my account despite a written and verbal confirmation that this would be a substantial amount less. Then, I was promised 24 hours turnaround as the issue was being escalated. Still nothing 48 later?!
@Afrihost I signed up for a new account on the 30th and was told someone would reach out in 48 hours to arrange setting up my wifi. Alas I haven’t heard from anyone? Should I go elsewhere?
@VoxTalk2Us just when I thought you couldn’t be more incompetent. I am being charged because I want to transfer my line to move it to another apartment. Then when I retracted the cancellation, I can’t get anyone to respond. You have definitely lost a customer.
@011Shiesty@Nicole_Barlow1@Abramjee Hahahaha ya… no black Jews in the world. Perhaps a good chat with the Ethiopian Jews residing in Israel could give you some perspective 🤷♀️
@011Shiesty@Nicole_Barlow1@Abramjee Hate to say it but when you say something this ignorant and stupid, anything you do say immediately becomes irrelevant. Also, Hitler didn’t only kill Jews. Gypsy’s, Muslims, African. Oh yes, and the disabled. So ya…
@VoxTalk2Us hi - I have been charged for a cancellation fee despite having asked them to cancel the cancellation. However it is still on my statement and no one is responding to my emails. Please address immediately as I will not pay that.
@VoxTalk2Us how long should it take to get a response from your customer support system. Original email sent on 13 June 2023 & not response has been received. For what it’s worth, as soon as my contract ends I will definitely be getting another provider
Ref # VOX21490599
@superbalist I am very disappointed. J have emailed your customer service agents to change a delivery address. Only to be told this is not possible because you are so quick when shipping? Is Monday 17 April quick? #pathetic