@emirates you are refusing to help as he didn’t get a ‘baggage code’ at the airport which was never given to him in the chaos (again your issue). Is this a way a ‘world class airline’ treats its customers? Appalling service. 2/2
@emirates it’s nearly been a full year since the floods in Dubai which impacted thousands of people’s flights. To this day, my partner still has not received compensation for his delayed baggage which took 6 days to return to him which cost him hundreds of pounds to replace. 1/2
Awful customer service from @Anantara_Hotels. Booked to stay at your new Koh Yao Yai resort on 20th July. Rang before booking to check everything would be open as the open date was 1st July only to now receive an email confirming that the resort is not open until 7th August (1/2)
@Accor can you please ensure that somebody responds to me regarding my previous tweet. I am once again disappointed at the lack of response from you in relation to a serious matter that happened at one of your hotels.
@EmiratesNBD_AE I set up your ‘instalment pay’ on my credit card 3 weeks ago and it still isn’t showing on my account. You have charged me for the admin fee and never actioned the instalments.
@LaVerandaResort@Accor I am severely disappointed that after 8 weeks I am still waiting a reply from La Veranda resort following a serious incident at your resort to which you stated you are ‘unequivocally accountable for’. I am shocked that this is an Accor group hotel.