Just seen article @Morrisons carwash damage to another vehicle. Response same.
Morrisons spokesperson said: "We're sorry this has happened. After conducting a thorough investigation of the car wash, we found no faults on the machine and have received no further complaints."
@Morrisons carwash did this to my car 2 1/2 months ago. They're still denying any responsibility as there were 'no other cars' damaged that day and 'no reports of machine not working'. Their local team saw it and said they'd see 30-40 other incidents in last 18 months
It's now 3 weeks since #Morrisons carwash did this to my car. No contact from HQ despite loads of messages left. CS respond and keep asking for same info - case number which HQ not given. @morrisons Get this sorted.
@Morrisons I have given this several times now. It's appalling that I've not had any contact from your HQ in 3 weeks. There is no case number. Report number from carwash at the Tewkesbury Store is 4290025 15/8
@Morrisons It's been over 2 weeks. Do I need to get legal with you before I get some kind of response, apology or financial settlement for the damage your carwash caused?
#Morrisons carwash did this to my new car over a week ago. Scratched down side too. Filled in forms last week. HQ insurance department not returned any of my calls or even whiff of an apology.
@Morrisons Hi. I've given several of your colleagues information on this already. You should have all details on your system already. My email is [email protected]
@Morrisons Your car wash badly damaged my car the week before last. Still heard NOTHING from your insurance dept despite filling in all your forms and leaving messages to call me.
#Morrisons carwash did this to my new car over a week ago. Scratched down side too. Filled in forms last week. HQ insurance department not returned any of my calls or even whiff of an apology.