Krishna Mohan Jha

Entrepreneur & Consultant - Digital Strategy, Digital Transformation, Media & Content, User Experience & Marketing at Nine Triangles | RT ≠ Endorsements

[Krishna Mohan Jha @jhakrishna]

@airtelindia been a customer for last 20 years, this whole AI led bot that you have implemented almost iron walling customer from reaching a human support - is pathetic and is an indication that I look for a new provider.

[Krishna Mohan Jha @jhakrishna]

@Swiggy after delaying order for over one hour - the way you put a bot to chat without giving anyway for human to come forth - is sure shot of way to ensure customer stops ordering from your platform. This is dreadful situation when the only human interface you have - is shut…

[Krishna Mohan Jha @jhakrishna]

Over the last few days, conversations around AI and its impact on jobs and productivity have picked up again, especially in the context of platforms like Anthropic Cowork.

I am sharing my perspective herein
https://t.co/sFxGZNHpZk

[Krishna Mohan Jha @jhakrishna]

Credit where it is due - for last few years the messages from BSP supremo have always been so positive, justified and in the very right spirit of democracy!

[Mayawati @Mayawati]

विश्वविद्यालय अनुदान आयोग, यूजीसी द्वारा देश के सरकारी व निजी विश्वविद्यालयों मे जातिवादी घटनाओं को रोकने के लिए जो नये नियम लागू किये गये है, जिससे सामाजिक तनाव का वातावरण पैदा हो गया है। ऐसे वर्तमान हालात के मद्देनजर रखते हुये माननीय सुप्रीम कोर्ट का यूजीसी के नये नियम पर रोक लगाने का आज का फैसला उचित
जबकि देश में, इस मामले में सामाजिक तनाव आदि का वातावरण पैदा ही नहीं होता अगर यूजीसी नये नियम को लागू करने से पहले सभी पक्ष को विश्वास में ले लेती और जाॅच कमेटी आदि में भी अपरकास्ट समाज को नेचुरल जस्टिस के अन्तर्गत उचित प्रतिनिधित्व दे देती।

[Krishna Mohan Jha @jhakrishna]

I was intently listening to this when I came across this sentence where a couplet of Shri Ramdhari Singh Dinkar is quoted as that of legendary Kabir - unbecoming of coming from such a senior and decorated position @IAF_MCC

[Megh Updates 🚨™ @MeghUpdates]

🚨 BIG STATEMENT

🇮🇳 Air Force Chief: “Venezuela & Iraq prove that military power alone is NOT ENOUGH.”

“What truly matters is the will to use it—restraint without resolve is seen as weakness.”

— Before 2014: Capability, but hesitation.
— After 2014: Capability with intent 🔥

[Shiv Aroor @ShivAroor]

Unpopular opinion: Vande Mataram is beyond debate & didn’t need a whole day of Parliament’s time.

The song has lived in my heart since Doordarshan mornings, a quiet part of childhood.

But there are more pressing issues for Parliament.

My take: https://t.co/h8cCQN3mCr

[Krishna Mohan Jha @jhakrishna]

There is no point discussing history when the present is so messy, corrupt and absent government like in case of @IndiGo6E crisis and #GoaFire incident. @PMOIndia @narendramodi you are our only hope - rest are all politicians mostly sold out!

[Divya Gandotra Tandon @divya_gandotra]

₹9,900 for a ticket.
₹1,827 refunded.
And hours of stress no one will compensate.

Passengers aren’t asking for miracles just dignity, clarity and basic accountability from airlines.

When families are stranded and refunds feel like charity, something is deeply broken in our system.

[Krishna Mohan Jha @jhakrishna]

At once I was hopeful - in the view of indigo crisis - which is deeply connected to public sentiments - the opposition will show its strength and come as genuine alternative - but disappointing to see almost zero voice coming @samajwadiparty @AITCofficial @bspindia @INCIndia

[Krishna Mohan Jha @jhakrishna]

@theskindoctor13 Is the reason to ve brought down the credibility of govt @PMOIndia @DGCAIndia to an unprecedented level, they are either complicit in the crime by indigo or they are scared - either ways they have failed governance and the class that have been backing this govt the most-shame!

[Krishna Mohan Jha @jhakrishna]

@IndiaToday @Milan_reports @suyeshasavant

[Krishna Mohan Jha @jhakrishna]

@TimesNow @esha__mishra @anchoramitaw

[Krishna Mohan Jha @jhakrishna]

@Suhelseth @CNNnews18 @republic @IndiGo6E For the first time I felt total absence of govt in India - particularly the way indigo crisis has been handled @IndiGo6E @PMOIndia the @DGCAIndia and @MoCA_GoI has betrayed people of this country. Shame!

[SUHEL SETH @Suhelseth]

Just adding what I said both on @CNNnews18 and @republic yesterday: the Government must:

A/. Revoke CEO ship of Peter E
B/. Passengers are compensated (refund/hotel/conveyance / onward carrier charges)
C/. Impose a penalty of Rs 4000 crores on @IndiGo6E
D/. Sack the DGCA chief

[Ajeet Bharti @ajeetbharti]

क्या @BJP4India वाली NDA सरकार @IndiGo6E को इतनी लम्बी रस्सी इस कारण पकड़ा रही है क्योंकि इसके मालिक राहुल भाटिया ने ‘इंटरग्लोब रीयल इस्टेट वेंचर्स’ के नाम से ₹20 करोड़ और ‘इंटरग्लोब एयर ट्रांसपोर्ट के नाम से ₹11 करोड़ पार्टी फंड में दिए?

क्या यही कारण है कि मार्च 2024 में बनाए गए नियमों को इंडीगो ने 20 महीने में भी लागू नहीं किया? क्योंकि पार्टी तो फंड ले कर चुप रहेगी, DGCA के दलालों को कुछ और मुँह में दे देंगे! यह भयावह और दुर्भाग्यपूर्ण है कि आज भी यात्री सुविधा के नाम पर यात्री सुरक्षा को ताक पर रख कर DGCA ने नियमों पर ही रोक लगा ली है।

—

हालाँकि, इंडीगो का संचालन करने वाली मुख्य कंपनी ‘इंटरग्लोब एविएशन’ ने कॉन्ग्रेस को ₹5 करोड़ दिए। राहुल भाटिया ने व्यक्तिगत रूप में TMC और NCP क्रमशः ₹16.2 करोड़ एवम् ₹3.8 करोड़ दिए।

हम सब अच्छे से जानते हैं कि नाम कोई भी हो, ऐसे ‘दानदाताओं’ का लक्ष्य एक ही होता है: सरकार में जो हो, उस पार्टी पर पकड़ बनाए रखना और जो भी भ्रष्टाचार करना है, वो करते रहना।

यह व्यक्ति और इसकी कंपनी पुनः बच निकलेंगे क्योंकि पैसों से पूरा तंत्र खरीदा जा सकता है। घोटालों का स्वरूप बदल गया है। सरकार, मंत्रालय, मंत्री और नियंत्रक सब संलिप्त हैं।

यदि यात्रियों को टिकट का दस गुणा मूल्य मुआवजे के रूप में नहीं दिया गया तो वह अनुचित ही होगा। केवल टिकट के पैसे रीफंड करना विकल्प नहीं। यात्रियों को किस बात का दंड मिल रहा है? नियम का अनुसरण कंपनी ने नहीं किया, समस्या उसकी है, सामान्य यात्री सदमा क्यों झेले?

[Krishna Mohan Jha @jhakrishna]

Been more than 48 hrs-ve been stranded in Mumbai but no avail from @IndiGo6E! respected @narendramodi Ji, failure of @DGCAIndia and @RamMNK to be called out. Accountability to be fixed! Loot by other airlines to milk this crisis is criminal! We didn’t feel govt existed.

[Krishna Mohan Jha @jhakrishna]

Biggest problem with @IndiGo6E is, they’ve zero ethics and integrity- after cancelling the flight, they holding tickets in the name of checkin and asking for new bookings at 5x price and delaying refund rescheduling. @DGCAIndia are you allowing this loot and harassment@PMOIndia

[Krishna Mohan Jha @jhakrishna]

A flight is cancelled by @IndiGo6E there is zero support from contact centres - if you want to ignore and book another ticket you pay 5x to 10x price. How is this day light robbery being allowed @DGCAIndia @AmitShah @PMOIndia @narendramodi @RamMNK

[Krishna Mohan Jha @jhakrishna]

Indigo was never a customer friendly airline - with worst standards for customer service. The ongoing disruptions shows its worst side - @DGCAIndia @AmitShah it is disheartening to see govt total inaction against total exploitation by @IndiGo6E

[Krishna Mohan Jha @jhakrishna]

@Kodak we are sick and tired of your customer care, we have been chasing for one simple issues but no after sale… why do you launch products if you don’t have wherewithal to service ?