Suman

[Suman @jhapali]

I have no trust in @1800PACKRAT. You have to go through huge hassle to get extra charges dropped that you should not be charged in the first place.

[Suman @jhapali]

Be very careful when choosing @1800PACKRAT for your moving needs. They are very shady. I initially called PODS and their price was lower by $554.76 than @1800PACKRAT and when I called @1800PACKRAT back they agreed to match the price so I decided to go with them. However, when

[Suman @jhapali]

container was picked up on 8/23/2021 which is within the one month window, they told me their system made a mistake. I don't buy that. This is the second time they have over charged me. I am waiting for the charges to be dropped which they have said they will. But at this point

[Suman @jhapali]

not use

[Suman @jhapali]

Hey @AHS_Warranty so you are denying to fix my AC leak because I refused to pay $900 out of pocket to fill up 10lb freon tank? Market price for freon is $40 max/lb. So your strategy is to charge more than twice the market for freon so the customer is forced to go elsewhere so

[Suman @jhapali]

price. But NOT more than twice the market price.

[Suman @jhapali]

tactics so that I get discouraged and give up. I do NOT recommend @AHS_Warranty anyone. When it is time to fix something,

they will delay and frustrate you and close the request without any resolution.

[Suman @jhapali]

I opened a service request with @AHS_Warranty for an issue with AC. A repair person came to check out the AC on 7/7 but said he did not have the tools with him. How do you go on a job without your tools?? I let it go and he came back next day on 7/7 and said AC had a leak and

[Suman @jhapali]

Not getting any resolution from @AHS_Warranty, I had another repair company take a look and they informed me it is a bad
compressor(unit is 33 years old) and they can vouch for it with @AHS_Warranty. At this point @AHS_Warranty is just giving me the runaround and playing delay

[Suman @jhapali]

So in a time like this, when we know the airline industry is getting a government bailout, #southwestairlines policy is, the only way we refund the money is if you die. Been a loyal customer for many years but not flying @southwestairlines @southwestair anymore

[Suman @jhapali]

@southwestairlines @southwestair Your customer relations(855-234-4654 Option 5) told me that they have "direct order from Southwest CEO to not refund your ticket with cash and instead give travel credits only. Cost of the ticket was around $1k for five passengers.

[Suman @jhapali]

The customer relation person, who I was told by @southwestair had the authority to make decisions on this told me refunding would be "jeopardizing integrity" and the only time they ever make exceptions is if the person traveling passes away.