Dissopinting Support!! I recently made a hotel reservation and realized within two minutes that I had accidentally selected the wrong dates. I immediately reached out to the Agoda team to request a change or cancellation so I could rebook correctly. However, I received a quick response stating that the property does not accept changes, along with a reminder to read the policy more carefully next time.
This response is extremely disappointing, as it seems to overlook the situation and offers no real assistance.
Meanwhile, I called the hotel, and they confirmed that the initial reservation hadn't even appeared in their system. Honestly, the money isn't the issue here—it's the disappointing approach and lack of support that I've experienced. As a piece of advice, think twice before proceeding with Agoda.
Dissopinting Support!! I recently made a hotel reservation and realized within two minutes that I had accidentally selected the wrong dates. I immediately reached out to the Agoda team to request a change or cancellation so I could rebook correctly. However, I received a quick response stating that the property does not accept changes, along with a reminder to read the policy more carefully next time.
This response is extremely disappointing, as it seems to overlook the situation and offers no real assistance.
Meanwhile, I called the hotel, and they confirmed that the initial reservation hadn't even appeared in their system. Honestly, the money isn't the issue here—it's the disappointing approach and lack of support that I've experienced. As a piece of advice, think twice before proceeding with Agoda.
Dissopinting Support!! I recently made a hotel reservation and realized within two minutes that I had accidentally selected the wrong dates. I immediately reached out to the Agoda team to request a change or cancellation so I could rebook correctly. However, I received a quick response stating that the property does not accept changes, along with a reminder to read the policy more carefully next time.
This response is extremely disappointing, as it seems to overlook the situation and offers no real assistance.
Meanwhile, I called the hotel, and they confirmed that the initial reservation hadn't even appeared in their system. Honestly, the money isn't the issue here—it's the disappointing approach and lack of support that I've experienced. As a piece of advice, think twice before proceeding with Agoda.
Dissopinting Support!! I recently made a hotel reservation and realized within two minutes that I had accidentally selected the wrong dates. I immediately reached out to the Agoda team to request a change or cancellation so I could rebook correctly. However, I received a quick response stating that the property does not accept changes, along with a reminder to read the policy more carefully next time.
This response is extremely disappointing, as it seems to overlook the situation and offers no real assistance.
Meanwhile, I called the hotel, and they confirmed that the initial reservation hadn't even appeared in their system. Honestly, the money isn't the issue here—it's the disappointing approach and lack of support that I've experienced. As a piece of advice, think twice before proceeding with Agoda.