Pond. Jill Pond

I'm a copy strategist and master of ideation. I write copy and create imagery for avant-garde brands who want words that sell.

[Pond. Jill Pond @jill007pond]

@Kohls , your inept customer service can't remove my name from your email list. Can someone who has brains help with this spam?

[Pond. Jill Pond @jill007pond]

Getchu some copy that actually sells. https://t.co/pXFUlv3ea6

[Pond. Jill Pond @jill007pond]

@Sears I've already wasted a hour of my precious work-time on the phone with your "customer service" reps. Not interested. I'd prefer that my fees be refunded. Your techs will probably take 6 times to get the repair right, so I'm jumping ship.

[Pond. Jill Pond @jill007pond]

@Sears Unless you're able to refund me hours of lost time or monetize my mental anguish or send a repair guy to replace the one who flaked today (next available tech over 2 weeks away)... NOPE. Just keep sucking ass.

[Pond. Jill Pond @jill007pond]

@Sears I think Donald Trump has more tact than your customer service department. #SAD

[Pond. Jill Pond @jill007pond]

@Sears @ENERGYSTAR Y'know what would be great? If you'd focus your energy on keeping loyal customers happy. You guys are literally... THE WORST.

[Pond. Jill Pond @jill007pond]

@Sears I know Mother's Day is over, but all I wanted for my "big day" was a functional cooktop and your home warrenty dept. failed.

[Pond. Jill Pond @jill007pond]

FYI #freelancers: The 25 DAYS TO $100K Freelancer Challenge looks phenom! https://t.co/EMwgKGJkqW

[Pond. Jill Pond @jill007pond]

I'm back and taking clients. Authors, promoting a book? You need sales copy. Emails, FB ads, the works! Get your book out there! #Romance

[Pond. Jill Pond @jill007pond]

Yesterday, I had a passionate kiss with my husband in front of my kids, 7 and 8, and they were so offended. #smile2016challenge #eww #yas

[Pond. Jill Pond @jill007pond]

Is your copy boring? Boring is the death of your brand. Be creative, use words that please the senses, make your customers fall in love.

[Pond. Jill Pond @jill007pond]

I’m the Bond to your Q, executing your ideas with words that sell and copy that kills. Carry your brand through the copy. #copywriting

[Pond. Jill Pond @jill007pond]

@B2Bdigigirl @Cigna @BloombergRadio Yes, they fixed it. I'm happy, yet sad that it took twitter terror to get them to do their jobs.

[Pond. Jill Pond @jill007pond]

@UnitedHealthGrp @ Cigna So, I'm wondering which of you would claim to have the better customer service? Cigna has proven to be the worst.

[Pond. Jill Pond @jill007pond]

@maddow Rach, you're a cool lady, would you be willing to tell @Cigna to pull their heads out of their asses? They're screwing me! Thanks!

[Pond. Jill Pond @jill007pond]

@FoxNews @cigna Hey! The election is so boring. Why not do a story on how inept the #cigna reps are? My appendix will thank you.

[Pond. Jill Pond @jill007pond]

@Cigna @GOTRI Dear Nicole, please put me out of my misery and pay my gatdayum bill. Stop torturing me. #cigna

[Pond. Jill Pond @jill007pond]

@Finch_Lou @SmartCEO @Cigna I'm wondering if these #cingna fools have come up with a strategy to pay my bill they screwed me on?

[Pond. Jill Pond @jill007pond]

@MergeAcquire @Cigna my ass has been grilling for months now over the ineptitude of #cigna reps. Pay my bill, please. You screwed up.