Mrs Hamilton

Primary teacher in Fife. Teaching p1/2 🙂

[Mrs Hamilton @jillhamilton08]

@davidwi81509487 @British_Airways @HeathrowAirport Oh my goodness. That is not good. What a nightmare

[Mrs Hamilton @jillhamilton08]

@British_Airways @MareeAnderson5 They use that excuse to avoid paying compensation. We were told it was staffing issues so I will be seeking legal advice if my compensation claim is rejected. All other carriers managed fine during this period.

[Mrs Hamilton @jillhamilton08]

@British_Airways How do you refuse the replacement flight your given 3 days after the planned flight? I had to get to work and my pal needed urgent medication. Email says to accept it via account but it doesn't have that option? Nobody answers the calls so what do I do?

[Mrs Hamilton @jillhamilton08]

@dgillo10 @British_Airways Hmmm how about never again!

[Mrs Hamilton @jillhamilton08]

@British_Airways just received a new flight following a cancellation. 72 hours later than original flight! Email says to click accept on my booking. No option to do that? Tells me to call customer services to cancel the unacceptable replacement!!! Yet no one answers calls?? Help

[Mrs Hamilton @jillhamilton08]

@Eviewriter @British_Airways Was that this morning you got a flight to Edinburgh? We were the exact same. Left with nothing. Got the train home instead which BA will be paying!

[Mrs Hamilton @jillhamilton08]

@British_Airways Thank you Kim. I appreciate your help. I know it's not your fault. I certainly will raise a complaint

[Mrs Hamilton @jillhamilton08]

@British_Airways I dont even think anyone tried? Even a text to say I am sorry we couldn't offer you another flight but nothing! And please stop saying it was weather related to people and we were told it wasn't. That's just a kick in the teeth

[Mrs Hamilton @jillhamilton08]

@Uk12th @British_Airways Yup! Not weather related so I will be applying for compensation

[Mrs Hamilton @jillhamilton08]

@dgillo10 @British_Airways And to not pay compensation!!

[Mrs Hamilton @jillhamilton08]

@British_Airways This was absolutely nothing to do with weather. My flight was cancelled last night due to operational constraints which we were later told was lack of staff! I will be fighting for compensation all the way. Funny how most long haul flights still went with no issues

[Mrs Hamilton @jillhamilton08]

@British_Airways I had absolutely zero contact with anyone at all. There were no staff at the airport to help. They had all gone home! You couldn't make it up. We were told we would be allocated a new flight ASAP. Why was I not with no communication at all? Such awful service

[Mrs Hamilton @jillhamilton08]

@ClanStuart That's absolutely shocking. Their communication or lack of it is appalling. And trying to fob it off as bad weather which is wasn't! By the way they don't compensate when it's bad weather so be careful! It was down to staffing and baggage issues

[Mrs Hamilton @jillhamilton08]

@British_Airways Thanks for your reply but this not weather related. We were told this was staffing and baggage issues so I will also be applying for compensation. I will take a copy of this for my claim. I genuinely cannot believe we have not been offered a new flight yet. No info from BA at all

[Mrs Hamilton @jillhamilton08]

Supporting friends and colleagues who are desperate to teach yet have been placed on supply lists and Zero hour contracts. Employment of teachers needs to change. #letusteach @S_A_Somerville @NicolaSturgeon https://t.co/0jhONQTHrx

[Mrs Hamilton @jillhamilton08]

@kellyireland28 Awwww love this. Best boys, best weekend, best pals xxx