Jillian Moore

Director, commuter, diver, shoe buyer.

[Jillian Moore @jillian_moore]

@sweatybetty @sweatybetty sent you a DM 3hrs ago, no response?

[Jillian Moore @jillian_moore]

@sweatybetty waited a week for my order then only 2 out of 5 items arrived. Online says all delivered. Contact us says I can only email you and says 3-4 days to respond. Online chat appears to be closed. Surely must be a better way I can contact you to discuss more quickly? thx

[Jillian Moore @jillian_moore]

An honour and a pleasure - check out all the nominees here! https://t.co/FdwYgcXviM

[Jillian Moore @jillian_moore]

@MPSSallyBenatar @LondonSport Welcome - great to have you join the team, looking forward to it!

[Jillian Moore @jillian_moore]

@Catch22Naomi @LondonSport Welcome on board! Looking forward to working with you :)

[Jillian Moore @jillian_moore]

There may be a “new normal” but the mission is still the same, and more important than ever... great video from the London Sport team celebrating all the amazing people who are helping to make London the most active city in the world #WeAreNotSpectators

[Jillian Moore @jillian_moore]

@HSBC_UK please can you tell me how to raise a request for a bank reference / status enquiry on myself? Your website and call centre both seem unable to help?!

[Jillian Moore @jillian_moore]

@jalexzurita @LondonSport @SportTechHub Thankyou @jalexzurita!

[Jillian Moore @jillian_moore]

For so many reasons, #StayInWorkOut everyone!

[Tim Hollingsworth @tphollingsworth]

Appreciate opportunity @BBCSport to get this vital message out. And thank you everyone for support & so much engagement from our sector. So many creative ways to #StayInWorkOut

Sport England chief: Now more important than ever to stay active - https://t.co/4yuGVwsyyG

[Jillian Moore @jillian_moore]

@jalexzurita @LondonSport @Sport_England @FitSwarm @Racefully @SportHeroes @medopad @myarkeo We can definitely do more with digits to support keeping people connected and active - @jalexzurita let me know if I can help in any way?!

[The Business Services Association @THEBSASSOC]

Looking forward to contributions from Jonathan Moss and Jonathan Branton @DWFTransportLaw, @richard_bpa from @britishports, @RobinTudor1from @LPL_Airport, @jillian_moore from @Atos, Huw Jenkins from @LpoolCityRegion, and Warren Marshall from @PeelPorts. #AirportsPorts #BSA

[Jillian Moore @jillian_moore]

@British_Airways hello. Could you give me an update on complaint 19527376 please? Raised in August, no update since early sept and no answer to my emails??? Thanks!

[Jillian Moore @jillian_moore]

@PhilWillcox @JacksonT0ny @Amy_C_King @Community_Mike @sukhpabial Pleasure all mine @PhilWillcox look forward to hearing the polished result!

[House of Sport @HouseofSportLDN]

Our on board announcements have taken place and we are clear to land.

Fantastic words from @LondonSport chair @jillian_moore to officially start the party! #HawaiianHouseParty #collaboration

[Jillian Moore @jillian_moore]

@eventbritehelp help! I cannot receive any emails from you and have four tickets that I cannot get to or retrieve. It is not hitting my spam, think it is because I use a domain alias. Please can someone get in touch to help resolve???

[Jillian Moore @jillian_moore]

And I’m very excited to join the team too! #londonsport #getactive

[Jillian Moore @jillian_moore]

@British_Airways Overall I would suggest going back to scenario testing and building in some steps that account for human behaviour then relaunching.

[Jillian Moore @jillian_moore]

Oh @British_Airways your new self bag check at Htw T5 is an epic, epic #cx #fail. 4 ppl checking bags, 4 different issues. I suggest training videos before & counselling services after..... or just a total rethink.

[Jillian Moore @jillian_moore]

@British_Airways 3) if the receipt doesn’t print, the assistant cannot go into the system manually and print a duplicate - they had to hand write it! Put a step in that gives better override. All the machines and belts were failing and the lack of ability for manual intervention didn’t help.