@AAMers@futureofmuseums@artlust@jbmontgomery5r Thank you all for the great questions. Remember to be mindful of what people need right now: accurate and reliable information, customer service and support, distraction and levity & community and positivity. We are all in this together! #MuseumsDiscussCOVID19
@AAMers I've heard it said that great guest experience doesn’t happen by accident, it happens through great PLANNING. Plan for everything! #MuseumsDiscussCOVID19
@AAMers@smithsonian has an excellent outbreak exhibition that doesn't address COVID but other infectious diseases. After addressing how our exhibits in general will change, I'm sure there will a discussion about whether or not a COVID exhibition makes sense. #MuseumsDiscussCOVID19
@AAMers@MadelineSmolarz Museums will need to find ways to be cleaner, healthier, safer, and incorporate innovative ways to engage/interact with all audiences. Check out what @WholeFoods is doing for customers over 60. #MuseumsDiscussCOVID19
@AAMers Museums are not alone in this reality. Museum leadership dialogue with city officials is crucial and necessary. Check out how the @ncwhm recently addressed this problem. #MuseumsDiscussCOVID19
@AAMers Graduates select their field for a reason and that reason has likely not changed. Stay the course, collaborate, brush up on your digital skills, find a mentor, say yes to every invitation, and remember that rarely is there a straight path in any career. #MuseumsDiscussCOVID19