I’m demanding a refund and support to properly dispose of the product you sold me in this condition. This experience has been disgraceful — and I strongly advise others to avoid buying directly from Samsung until they fix this.
Absolutely disgusted with @SamsungUS. They delivered a broken TV to my home while I was out of the country, and now refuse to issue a refund because it wasn’t opened within 14 days.
I did everything right — they delivered a defective product — and I’m the one paying for it?