Last quarter I rolled out Microsoft Copilot to 4,000 employees.
$30 per seat per month.
$1.4 million annually.
I called it "digital transformation."
The board loved that phrase.
They approved it in eleven minutes.
No one asked what it would actually do.
Including me.
I told everyone it would "10x productivity."
That's not a real number.
But it sounds like one.
HR asked how we'd measure the 10x.
I said we'd "leverage analytics dashboards."
They stopped asking.
Three months later I checked the usage reports.
47 people had opened it.
12 had used it more than once.
One of them was me.
I used it to summarize an email I could have read in 30 seconds.
It took 45 seconds.
Plus the time it took to fix the hallucinations.
But I called it a "pilot success."
Success means the pilot didn't visibly fail.
The CFO asked about ROI.
I showed him a graph.
The graph went up and to the right.
It measured "AI enablement."
I made that metric up.
He nodded approvingly.
We're "AI-enabled" now.
I don't know what that means.
But it's in our investor deck.
A senior developer asked why we didn't use Claude or ChatGPT.
I said we needed "enterprise-grade security."
He asked what that meant.
I said "compliance."
He asked which compliance.
I said "all of them."
He looked skeptical.
I scheduled him for a "career development conversation."
He stopped asking questions.
Microsoft sent a case study team.
They wanted to feature us as a success story.
I told them we "saved 40,000 hours."
I calculated that number by multiplying employees by a number I made up.
They didn't verify it.
They never do.
Now we're on Microsoft's website.
"Global enterprise achieves 40,000 hours of productivity gains with Copilot."
The CEO shared it on LinkedIn.
He got 3,000 likes.
He's never used Copilot.
None of the executives have.
We have an exemption.
"Strategic focus requires minimal digital distraction."
I wrote that policy.
The licenses renew next month.
I'm requesting an expansion.
5,000 more seats.
We haven't used the first 4,000.
But this time we'll "drive adoption."
Adoption means mandatory training.
Training means a 45-minute webinar no one watches.
But completion will be tracked.
Completion is a metric.
Metrics go in dashboards.
Dashboards go in board presentations.
Board presentations get me promoted.
I'll be SVP by Q3.
I still don't know what Copilot does.
But I know what it's for.
It's for showing we're "investing in AI."
Investment means spending.
Spending means commitment.
Commitment means we're serious about the future.
The future is whatever I say it is.
As long as the graph goes up and to the right.
The ball mark fixer tool collection!
Zoom in and take a look around. Which ones stand out to you?
Every golf course should give one to a new guest and show them how to use it. Any good golf club at the least provides one.
Links golf hits differently.
(We did it for the men, let's do it for the women)
Official photographers have taken more than 6,000 photos of Royal Porthcawl this week.
I scanned through them all to pick the 25 best.
Enjoy 🧵
Give 716 begins Tuesday at 7:16pm! Before we start wanted to give you a chance to win big w/ all of our Buffalo teams!
#Give716 | https://t.co/20T6c56eZb
No signs
No ball washers
No benches
No garbage cans
No tee signs
No bathrooms
No water hazards
No stakes
No out of bounds
A small rock indicates your tee.
It’s a pure golf experience.
Amazing thread here! Josh took a deep dive into a Golf Channel PGA Tour broadcast.
Do you think these numbers are what we deserve as viewers? (No right answer.)
Key points:
25% commercial load if counting Playing Through.
They show 1.2 shots per minute.
41% of the shots they show are putts. Very little short game. (Which is so fun to see.)
Worth reading the whole thread.