jimtobin

Opinions my own

[jimtobin @jimtobin]

Join Promiti Dutta, Citi’s Head of Analytics Technology & Innovation, to hear how one of our first and oldest clients is using Pega’s latest technology to deliver on its mission of being a trusted Financial Services partner. #PegaWorld https://t.co/uD0d4q0PfS

[jimtobin @jimtobin]

Pega announces plans to extend its use of AI in its platform with a set of new generative AI capabilities across Pega Infinity™. Read the release to learn more. https://t.co/iTadu6TRV3

[jimtobin @jimtobin]

Brands need to need to be able to respond to any customer need immediately, in a contextually appropriate way. Learn how to #personalize the always-on #customerjourney with AI and propensity-driven decision making. https://t.co/NuGUtK63bS

[jimtobin @jimtobin]

Pega's Matt Nolan explains the value, myths, and pitfalls around CDPs, as well as how organizations can use AI to enhance existing CDPs for optimal customer outcomes. https://t.co/PjPogFBnaB

[jimtobin @jimtobin]

The gap between customer expectation and experience is widening. Now is the time for banks to bolster personalization by humanizing their customer engagement methods. Read the blog to learn how. https://t.co/hacgcyFxMH

[jimtobin @jimtobin]

Don’t miss our virtual event where you'll learn how to future-proof your marketing function and get ahead of the curve with the right strategies, technologies, and skillsets. https://t.co/HjPFOGK7SW

[jimtobin @jimtobin]

Pega's Matt Camuso comments on using AI to create customer-centric experiences. https://t.co/X6aO85l638

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Pegasystems and Celebrus have launched Always-On Insights, a new offering combining the capabilities of Pega Customer Decision Hub™ with Celebrus Customer Data Platform (CDP). Read more via UK Tech News https://t.co/CRwwTL60ZV

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Read why “Pegasystems sets the gold standard for sophisticated enterprise deployments” according to the Forrester Report. https://t.co/1eOFHTHjtA

[jimtobin @jimtobin]

Another #PegaWorld iNspire has successfully come to an end. Watch replays of all demos, breakout sessions, and keynotes from our flagship virtual event. https://t.co/uufAmaEt0i

[jimtobin @jimtobin]

Learn how Lloyds Banking Group moved to become a champion of adaptability and intelligent automation so that their historic business, can be ready for anything. #PegaWorld https://t.co/W8FWdRxoeb

[jimtobin @jimtobin]

Businesses are adopting AI at an accelerated rate. But where are they in their AI deployments? How are they using it responsibly? And what are the results? We recap lessons learned from our recent virtual event, “AI for the Better.” https://t.co/LAonVVzhED

[jimtobin @jimtobin]

Can customer empathy and AI coexist? Read Pega's report and discover how you can combine AI with human ethics for better engagement. #PegaAIWeek https://t.co/5YwtNcF6Z0

[jimtobin @jimtobin]

Don't miss Pega's upcoming virtual event, AI for the Better. Hear from academic and industry experts as they explore the current state of enterprise AI adoption. Save your spot today and be sure to check out the other #PegaAIWeek events. https://t.co/02h5JZRAOi

[jimtobin @jimtobin]

The nature of work within contact centers has dramatically changed – and there’s likely no going back. Learn how to start automating more work and elevating every experience to better meet customer and agent needs with conversational AI. https://t.co/kiz8iFyC2S

[jimtobin @jimtobin]

Join us online on January 26 for an insightful session to learn how going “always-on” can make all the difference when it comes to building long-term customer relationships and ROI. https://t.co/5WNzqUtkVU

[jimtobin @jimtobin]

Learn how Wells Fargo uses Pega's Customer Decision Hub to deliver personalized real-time conversations. Watch this video to hear directly from Wells Fargo on their success. https://t.co/b7yAsWaWiJ

[jimtobin @jimtobin]

Shoel Perelman, Pega’s VP of product, 1:1 Customer Engagement, discusses how Pega’s Next-Best-Action Customer Journeys unifies an understanding of customer journeys with automation and real-time customer context. https://t.co/bI6U8CrkaD

[jimtobin @jimtobin]

DDMA hosts a Digital Talk event on November 23rd including speakers from Pega, Vodafone, ING, and Exact to discuss the future of journey orchestration and the value of 1-to-1 customer engagement https://t.co/XKpD0QQx4b

[jimtobin @jimtobin]

Don't miss Pega's Axel Wells unveiling Verizon's CX superpowers in a webinar session with MarTech Strategist, Tommi Marsans on November 2. Register today! https://t.co/47PsRNXoja