Jince M P

[Jince M P @jincemp]

@kring_pajak Hi admin, need urgent tech escalation. I am unable to download my 1770S PDF form for Tax Year 2025 on the Coretax portal. System gives red error "Generate Document is Error: Failed send data to BSSN: SAS-016:Invalid Payload...."

[Jince M P @jincemp]

@airasia_indo @AVA_airasia @airasia I got an email saying my flight is delayed by 3 hours and might miss my connection. When I tried free reschedule, your bot said flight is not delayed. No customer care numbers, no human to talk to. What do I do? @AirAsiaGoID

[Jince M P @jincemp]

@getscapia @getscapia Card getting declined everywhere. Support number is 1800*** which you can’t call from abroad. Called federal bank - says this card does not exist in their records. Each minute counts when you are travelling.

[Jince M P @jincemp]

@etihad I’ve been reaching out via chat, but every time I follow up, I’m told an email was sent & to check back in 1-2 days. This cycle keeps repeating with no real update. Is this just a delay tactic? Please escalate this properly - I need a real solution.
#CustomerService

[Jince M P @jincemp]

@FURLENCO @FurlencoSupport do you actually coordinate with your ops team? I was promised pickup 3 times already by your social media team in the last 2 weeks. But whenever I talk to customer care by phone, they say there is no service request.

[Jince M P @jincemp]

@FURLENCO @FurlencoSupport

[Jince M P @jincemp]

@FURLENCO You were supposed to do pickup for relocation. Tried phone, mail, web form, twitter, and shouting from my terrace but no response. If not picked up by this Thursday, I will assume I own them. You will get a preference when I sell them since I was your valued customer

[Jince M P @jincemp]

@FURLENCO I have been trying to reach out to you since last week. My furniture is supposed to be picked up for relocation but there is no response from your team after the initial conversation.

[Jince M P @jincemp]

@FURLENCO when did you stop the relocation service? Free relocation service is one of the reasons I chose Furlenco.

[Jince M P @jincemp]

@SwiggyCares my food was delivered to some other apartment. I got the refund, but what about the inconvenience caused? This is the 3rd time i’m facing issues with swiggy in the last few days. Every time I spend at least 1 hr resolving and reordering.

[Jince M P @jincemp]

45 mins and your people are still figuring this out.

[Jince M P @jincemp]

@SwiggyCares these are different conversations I had with your cc exec on the same order. 1st person said I will get compensation of 115. Second person said its going to be 382. Current status is, someone on the call offers 100rs which is the maximum possible according 2 him

[Jince M P @jincemp]

and I have been on hold for the last 10 mins? Is it your trick? Test the patience of the customer until they give up?

[Jince M P @jincemp]

@SwiggyCares could you please explain what “token of apology” means here. Getting refund for non delivered food or compensation for the inconvenience? If its just the refund, its not a token of apology, its my money that I deserve.

[Jince M P @jincemp]

@SwiggyCares I ordered food at 8:45am, and still waiting for it (11:05 now). Your executive said I will get 115Rs as compensation. Do you think its a fair one? I should not be paying for this food.

[Jince M P @jincemp]

@SwiggyCares I’m not getting a proper response. I was initially offered the food + compensation. Now when I contacted the call centre you are saying no food, no compensation - only refund. So you don’t value the time lost, inconvenience caused, and the breakfast missed?

[Jince M P @jincemp]

@SwiggyCares So 3 hours and waiting. do you think 115Rs is a fair compensation? We missed our breakfast, obviously. What do you think?

[Jince M P @jincemp]

@SwiggyCares 135055054056
and it says order is delivered 🤷‍♂️

[Jince M P @jincemp]

@SwiggyCares @swiggy_in

[Jince M P @jincemp]

and your executive is trying to connect to the delivery person for last 20 mins 🤷‍♂️