sumit

Blinkit | Bengaluru

[Deepinder Goyal @deepigoyal]

The Temple team has made a breakthrough.

We have discovered (literally discovered) a biomarker, only readable on the temple region, and nowhere else, that measures the real-time cost of you being alive.

We are calling it Entropy™.

It's a live number on Temple's home screen, updating every second, on an index from 1 to 250.

1 is the deepest rest we've ever recorded. We've only seen fit, experienced meditators touch it, for fleeting moments deep in practice. 250 is the highest we've seen in elite athletes at the peak of their output and flow.

Everything moves Entropy. Sleep, stress, a sprint, coffee, a meal, a cold plunge, meditation, strength training... everything moves your metabolism, your cost of being alive. And Entropy tracks it, live.

Heart Rate doesn’t come even close to this level of precision in calculating the cost of being alive. We benchmarked Entropy and Heart Rate against a standard metabolic cart (calorimeter). Over a hundred cardio sessions, Entropy tracked the calorimeter's curve at r=0.93 and p <0.001. Heart Rate managed a meagre r=0.55.

Here's why Entropy should matter to you –

Your Entropy Maxima is the highest your body can reach when you push it hard. A high peak is the signature of a capable body, one that can rise to meet effort and recover from it. As we age, that ceiling naturally falls, so this is the number to push upwards.

Your Entropy Minima is the lowest your body settles to at rest. Across the animal world, a lower cost of being alive at rest tends to go with a longer life. Your Entropy Minima is the number to bring down, every single day.

Living with Entropy is magical. 
It teaches you so much about yourself, that no other metric ever has. We are looking forward to you trying out Temple. But not before it’s perfect.

Apply for early access at https://t.co/XxGR9Hpq58

Follow @temple for updates.

[Tushar Gupta @Tushar15]

Ten-minute delivery is not a forced target. Where I live, a dark store is 300 metres away, and therefore, deliveries are feasible in less than 5 minutes, sometimes. Where I work, a dark store is quite far, so deliveries happen in >15 minutes. No fuss either way.

You were fighting a ghost. A threat that never existed. But congratulations on setting a new precedent where a sitting MP interferes in the working of a private company.

[Deepinder Goyal @deepigoyal]

Beyond insurance, we’ve added other forms of support where gaps are most visible. (5/5)

1. Period rest days of 2 days per month for women delivery partner
2. Support in filing income tax returns (95,000 delivery partners leveraged this)
3. Access to a gig-variant of National Pension Scheme (54,000 delivery partners enrolled in PRAN under NPS, enabling long-term retirement savings)
4. SOS Service for immediate support in case of emergencies, including accidents, vehicle breakdown, theft etc.

[Deepinder Goyal @deepigoyal]

Gig workers GET welfare benefits AND long term support. (4/5)

In 2025, Zomato and Blinkit spent over ₹100 crore on insurance coverage for delivery partners. These premiums are borne entirely by us, and the benefits are administered with record speed without any fuss.

Coverage includes:

1. Accident insurance with coverage of up to INR 10 lakh:
2. Medical insurance with coverage of INR 1 lakh plus OPD coverage of INR 5,000
3. Loss of pay insurance of up to INR 50,000
4. Maternity insurance with coverage of up to INR 40,000

[Deepinder Goyal @deepigoyal]

Quick commerce’s 10-minute promise DOES NOT put pressure on gig workers, and it DOESN’T lead to unsafe driving. Why? (3/5)

The most common concern is that faster delivery promises translate into pressure on delivery partners to drive unsafely. That isn’t how the system operates.

Firstly, delivery partners are not shown customer-facing time promises. There is no “10-minute timer” or countdown in the delivery app.

10 mins or faster deliveries are primarily due to our stores being closer to customers and not by higher speeds on the road.

In 2025, the average distance travelled per order on Blinkit was 2.03 km. Average driving time was ~8 minutes, which implies an average speed of ~16 km/h.

On Zomato, where delivery times are longer, average driving speeds in 2025 were ~21 km/h.

As you can see, average driving speeds are broadly similar across Zomato and Blinkit: 10 vs 30 min delivery time is not affected by driving speed.

Road safety, I agree, remains one of the hardest challenges in any logistics ecosystem. Which needs to be solved with shared responsibility across road builders, rule enforcers, customers and delivery partners alike, regardless of the platform they work with.

[Deepinder Goyal @deepigoyal]

Delivery partners are not overworked on our platforms. (2/5)

In 2025, the average delivery partner on Zomato worked 38 days in the year and 7 hours per working day, reflecting true gig style participation rather than fixed schedules. Only 2.3% of partners worked more than 250 days in the year. Demanding full-time employee benefits like PF, or guaranteed salaries for gig roles doesn’t align with what the model is built for.

Delivery partners are not assigned shifts or geographies. They determine when to log in and log out, and their area of work in a specific city. Partners also have the freedom to add or remove a desired work area based on their preferences. Once a partner opts into a gig, the only expectation is availability for the duration of that gig; beyond this, there are no participation requirements.

This shows that gig work is a reliable source of secondary income for delivery partners which is available to them all 365 days of the year. It is used as a flexible, stop-gap earning option, not a long-term lock-in.

Flexibility isn't incidental to the gig model, it is the whole point.

[Deepinder Goyal @deepigoyal]

Facts below (1/5):

In 2025, average earnings per hour (EPH), excluding tips, for a delivery partner on Zomato were ₹102.
In 2024, this number was ₹92. That’s a ~10.9% year-on-year increase. Over a longer horizon also, EPH has shown steady growth.

Most delivery partners work for a few hours and only a few days in a month. But if someone were to work for 10 hours/day, 26 days/month, this translates to ~₹26,500/month in gross earnings. After accounting for fuel and maintenance (~20%), the net earnings for the partner are ~₹21,000/month.

Note: Earnings per hour are calculated on total hours logged in, including the time when the partner might be waiting to receive an order. Earnings per “busy hour” will be higher but that’s not the right metric to look at.

On top of this - delivery partners earn 100% of tips given by customers. The average tip per hour in 2025 on Zomato was INR 2.6 and in 2024 was INR 2.4 per hour. Tips are transferred instantly, with zero deductions. We absorb the payment gateway processing cost ourselves. About 5% of the orders get tipped on Zomato; 2.5% on Blinkit.

[Deepinder Goyal @deepigoyal]

Now tell me, is this unfair? Especially for an unskilled job, which is largely part time, and has zero barriers to entry.

[Deepinder Goyal @deepigoyal]

Last one on this topic, and I have been holding this in myself for a while.

For centuries, class divides kept the labor of the poor invisible to the rich. Factory workers toiled behind walls, farmers in distant fields, domestic help in backrooms. The wealthy consumed the fruits of that labor without ever seeing the faces or the fatigue behind it. No direct encounter, no personal guilt.

The gig economy shattered that invisibility, at unprecedented scale.

Suddenly, the poor aren't hidden away. They're at your doorstep: the delivery partner handing over your ₹1000+ biryani, late-night groceries, or quick-commerce essentials. You see them in the rain, heat, traffic, often on borrowed bikes, working 8–10 hours for earnings that give them sustenance. You see their exhaustion, their polite smile masking frustration with life in general.

This is the first time in history at this scale that the working class and consuming class interact face-to-face, transaction after transaction. And that discomfort with our own selves is why we are uncomfortable about the gig economy. We want these people to look our part, so that the guilt we feel while taking orders from them feels less.

We aren't just debating economics. We are confronting guilt. That ₹800 order might equal their entire day's earnings after fuel, bike rent, and app cuts. We tip awkwardly, or avoid eye contact, because the inequality is no longer abstract. It's personal.

Pre-gig era, the rich could enjoy luxury without moral discomfort. Labor was out of sight. Now, every doorbell ring is a reminder of systemic inequality. That's why debates explode. It's not just policy. It's emotional reckoning. Some defend the system (“they choose it”), others demand change (“this isn't progress, its exploitation”).

And here’s the uncomfortable twist: the unsaid ask of clumsy ‘solutions’ isn’t dignity. It is about returning to invisibility.

Ban gig work and you don’t solve inequality. You remove livelihoods. These jobs don’t magically reappear as formal, protected employment the next day. They disappear, or they get pushed back into the informal economy where there are even fewer protections and even less accountability. Over-regulate it until the model breaks, and you achieve the same outcome through paperwork instead of slogans: the work evaporates, prices rise, demand collapses, and the people we claim to protect are the first to lose income.

And then what happens?

The rich get their old comfort back. Convenience returns without faces. Guilt dissolves. We go back to clean abstractions and moral posturing from a distance. The poor don’t become safer, they become invisible again: back in cash economies, back in backrooms, back in shadows where regulation rarely reaches and dignity isn’t even debated.

The gig economy just exposed the reality of inequality to the people who previously had the luxury of not seeing it. The doorbell is not the problem. The question is what we do after opening the door.

Visibility is the price of progress. We can either use this discomfort to build something better (which we keep doing continuously as delivery partners are our backbone), or we can ban and over-regulate our way back into ignorance. One of those choices improves lives. The other simply helps the consuming class feel virtuous in the dark.

[Deepinder Goyal @deepigoyal]

I am all for peaceful protests against anything and everything. But violent protests and stopping others who want to work from working is not okay (proof attached).

Here’s what we know – a number of these protestors were not even our delivery partners. They were agents of political interests, piggybacking on the narrative to gain political mileage.

[Deepinder Goyal @deepigoyal]

Agree.

I repeat – gig workers is one of the largest organised job creation engines in India. And we provide insurance, fair, timely and predictable wages.

Gig doesn’t need more regulation, it needs less regulation. It will bring more people into the fold, who will be able to earn some money, upskill themselves and later join India’s organised workforce. Not to mention, consistently send their kids to school - which will fundamentally change the fabric of our nation one generation later.

[Deepinder Goyal @deepigoyal]

Agree. And literally everyone who has a job wants to get paid more. Everyone thinks they deserve better. At the end of the day, market forces decide how much does someone get paid.

Companies reliant on gig economy compete very brutally with each other. Demand is more than the supply, which results in gig incomes being more than what many formal entry level jobs in India pay.

[Deepinder Goyal @deepigoyal]

One more thing. Our 10 minute delivery promise is enabled by the density of stores around your homes. It’s not enabled by asking delivery partners to drive fast. Delivery partners don’t even have a timer on their app to indicate what was the original time promised to the customer.

After you place your order on Blinkit, it is picked and packed within 2.5 minutes. And then the rider drives an average of under 2kms in about 8 minutes. That's an average of 15kmph.

I understand why everybody thinks why 10 minutes must be risking lives, because it is indeed hard to imagine the sheer complexity of the system design which enables quick deliveries.

Also, if you've ever wanted to know why millions of Indians voluntarily take up platform work and sometimes even prefer it to regular jobs, JUST ASK any rider partner when you get your next food or grocery order.

You will be humbled by how rational and honest they will be with you.

Having said that, no system is perfect, and we are all for making it better than today. However, it is far from what it is being portrayed on social media by people who don't understand how our system works and why.

If I were outside the system, I would also believe that gig workers are being exploited, but that's not true.

[Albinder Dhindsa @albinder]

Secret Santa is back on the Blinkit app ✨

Here’s what it lets you do:
🎄 Create a Secret Santa group
🎅 Invite friends. Santas are auto-assigned
📅 Set the gift exchange date, time & place (with reminders)
🎁 Order gifts and get them delivered in 10 minutes

We also added the ability to set gift preferences and leave notes for your Secret Santa (so your Santa knows what you’ll actually love).

We hope this makes Secret Santa a lot easier for everyone who ends up organising it every year. Merry Christmas in advance🎄

[Deepinder Goyal @deepigoyal]

Once upon a time, people believed the Earth was flat. And then they didn’t. Then they believed the sun revolved around the Earth. Until they didn’t.

Humanity has built rockets, sequenced genomes, and cloned cells. Yet, in all our brilliance, we may have missed something glaringly simple.

At Continue, we’ve been chasing a crazy insight into why we age; a pattern that’s been hiding in plain sight for eternity. We’ve tried desperately to disprove it. We couldn’t.

Two years later, clues from biology, physics, evolution, and medicine are all pointing in the same direction.

In 48 hours, I’ll share what we’ve found and how one element of our environment may hold the key to slowing human aging.

Stay tuned.

[Albinder Dhindsa @albinder]

Blinkit customers can now own a piece of history! Independent India’s first edition of The Hindu is now exclusively available on Blinkit.

It’s a collectible which is a replica of the same edition that was published on August 15, 1947, when India woke up to independence.

Feels surreal to be able to deliver this in 10 minutes. Happy Independence Day in advance 🇮🇳

P.S - We've got only 5000 copies of this in Delhi NCR, Mumbai, Bengaluru and Chennai.

[Albinder Dhindsa @albinder]

Raksha Bandhan special – we’ve switched on international orders on Blinkit again this year. Folks living abroad can now send rakhis and gifts to their siblings in India ❤️

This is now live in most major countries, thanks to our partnership with @PayUindia & @Razorpay's fraud liability program, making payments with international cards safer and smoother. Please help us spread the word.

[Deepinder Goyal @deepigoyal]

This isn't an ad. It’s a belief in effort over everything else.

Every day, millions of Indians tap ‘Place Order’ on @zomato in between their routines, responsibilities and dreams. Some are building startups. Some are raising kids. Some are taking a break.

Different stories, one thing in common: Consistent effort.

We’re not here to celebrate the stars, but the fire that built them. The fire each one of us carries inside — while food is just the fuel.

To everyone chasing something they care deeply about and showing up for it — we're glad to be a small part of your journey ❤️

[sumit @jindal_sumit]

@PRATIKBULANI555 @unseenvalue Ok thank you sir @unseenvalue

[sumit @jindal_sumit]

2/2 contribution in sales. Ratio itself is high and also increasing YOY from last 3 years so impact does not look like to be from ARV segment alone. Someone asked this on concall as well but ravi sir did not explain it much. Any insights on this will be very helpful.

[sumit @jindal_sumit]

@unseenvalue Sajal Sir, Pranam! Following you since 2020, even attended Bangalore class as well. Need one help to debug receivables to sales ratio increase for Laurus.
1/2. This ratio is very high in comparison to neuland/divis not taking syngene for comparison due to higher CRO