@pratikpota , @EurekaForbes
My water purifier is still not rectified and its more than 60 days now. SL#1 & 2 were autoclosed by your managers
SL# Date Complaint ID
1 10-01-26 CM-100126-64934374
2 30-01-26 CM-300126-65924902
3 02-03-26 CM-020326-67784346
@EFL_Cares @pratikpota@pratikpota , Till date no one visted to rectify the issue. Its now close to 60 days and machine is dead.
i don't know if you understand the seriousness.
@EFL_Cares , @EurekaForbes , @SEBI_India
@EFL_Cares @pratikpota@eflcares , @pratikpota
No one responded back to rectify the purifier.
Very poor approach with customers & Also poor build quality of device.
@nishantarya1976@EurekaForbes I also have a similar experience. My registered complaints were auto closed.
SL No Date Complaint ID Remarks
1 10-01-26 CM-100126-64934374 Auto Closed
2 30-01-26 CM-300126-65924902 Auto Closed
3 02-03-26 CM-020326-67784346
@EFL_Cares @pratikpota @EFL_Cares , Next is, the case manager will close the open ticket. SL 1 & 2, were closed automatically.
SL No Date Complaint ID Remarks
1 10-01-26 CM-100126-64934374 Auto Closed
2 30-01-26 CM-300126-65924902 Auto Closed
3 02-03-26 CM-020326-67784346
@EurekaForbes@EurekaForbes , Look at the fraud activity by your managers
SL No Date Complaint ID Remarks
1 10-01-26 CM-100126-64934374 Auto Closed
2 30-01-26 CM-300126-65924902 Auto Closed
3 02-03-26 CM-020326-67784346
Closed compalint without informing me.
@EurekaForbes SL No Date Complaint ID Remarks
1 10-01-26 CM-100126-64934374 Auto Closed
2 30-01-26 CM-300126-65924902 Auto Closed
3 02-03-26 CM-020326-67784346
Can you share the status of Sl# 1& 2 - autoclosed ticket?? How the ticket was closed???
@sanjaymbelsare @SEBI_India @jagograhakjago I registered a complaint almost 60 days back and they made me purchase the AMC & till now no one resolved the issue.
SL No Date Complaint ID Remarks
1 10-01-26 CM-100126-64934374 Auto Closed
2 30-01-26 CM-300126-65924902 Auto Closed
3 02-03-26 CM-020326-67784346