Jeet

[Jeet @jitwit1998]

@nilishamantri_ I don’t understand the logic of adding CA as a prefix before your name. For doctors, it makes sense because in case of any medical emergency, anyone can easily guess that a doctor is sitting amongst us who can provide treatment.

[Jeet @jitwit1998]

@SwiggyCares @instamart_it @Swiggy @SwiggyInstamart @rohitisb @harshamjty @Madhusudhan

[Jeet @jitwit1998]

@SwiggyCares @instamart_it You had the data of everyone who locked in gold prices & could easily manipulate rates only for them, while showing lower prices to others. The 8-12 window was deliberately short to create panic buying and exploit innocent customers.
@Swiggy @swiggyinstamart @rohitisb @harshamjty

[Jeet @jitwit1998]

@SwiggyCares That was included in the locked price. It was mentioned that making charges are 4% and GST is 3%. Please refund the additional amount charged to me. I didn’t receive the 5gm silver coin even though it was available. I am okay with that, but please refund the extra amount charged.

[Jeet @jitwit1998]

@SwiggyCares @instamart_it Help kar do yaar yaha par 😅 Sunday kharab kar diya hai pura Subah se

[Jeet @jitwit1998]

@SwiggyCares @SwiggyCares It has been almost 2 hours. Not sure why it is taking so much time for the team to check the locked price.

[Jeet @jitwit1998]

@SwiggyCares I'm not sure what you expect from a customer. We need transparency from Swiggy on this. I have already shared the details with you, but you are still not okay with it. This is really frustrating. I paid my hard-earned money to buy this coin and expect some support from your side.

[Jeet @jitwit1998]

@SwiggyCares @SwiggyTech @rohitisb @harshamjty @phanikishan @instamart_it @letsblinkit @ZeptoNow @jagograhakjago @aadit_palicha @albinder Also, @Swiggy @instamart_it @SwiggyCares didn’t even receive the SuperYou protein wafer bar. At least don’t lie to customers if you can’t deliver. @nikunjbiyani

[Jeet @jitwit1998]

@SwiggyCares @SwiggyTech @rohitisb @harshamjty @phanikishan @instamart_it @letsblinkit @ZeptoNow @jagograhakjago @aadit_palicha @albinder @rohitisb @harshamjty @phanikishan There was no point in launching this campaign if your tech is not capable of adding the free available silver coins to the cart. I can still see silver coins in my store. I ordered a 5gm gold coin but still haven’t received it. Disappointing 💔

[Jeet @jitwit1998]

@rapidobikeapp not able to book any taxi service through Rapido app in Sarjapura. Please check something is not working right.

[Jeet @jitwit1998]

@NainsiDwiv50980 Need

[Deepinder Goyal @deepigoyal]

Last one on this topic, and I have been holding this in myself for a while.

For centuries, class divides kept the labor of the poor invisible to the rich. Factory workers toiled behind walls, farmers in distant fields, domestic help in backrooms. The wealthy consumed the fruits of that labor without ever seeing the faces or the fatigue behind it. No direct encounter, no personal guilt.

The gig economy shattered that invisibility, at unprecedented scale.

Suddenly, the poor aren't hidden away. They're at your doorstep: the delivery partner handing over your ₹1000+ biryani, late-night groceries, or quick-commerce essentials. You see them in the rain, heat, traffic, often on borrowed bikes, working 8–10 hours for earnings that give them sustenance. You see their exhaustion, their polite smile masking frustration with life in general.

This is the first time in history at this scale that the working class and consuming class interact face-to-face, transaction after transaction. And that discomfort with our own selves is why we are uncomfortable about the gig economy. We want these people to look our part, so that the guilt we feel while taking orders from them feels less.

We aren't just debating economics. We are confronting guilt. That ₹800 order might equal their entire day's earnings after fuel, bike rent, and app cuts. We tip awkwardly, or avoid eye contact, because the inequality is no longer abstract. It's personal.

Pre-gig era, the rich could enjoy luxury without moral discomfort. Labor was out of sight. Now, every doorbell ring is a reminder of systemic inequality. That's why debates explode. It's not just policy. It's emotional reckoning. Some defend the system (“they choose it”), others demand change (“this isn't progress, its exploitation”).

And here’s the uncomfortable twist: the unsaid ask of clumsy ‘solutions’ isn’t dignity. It is about returning to invisibility.

Ban gig work and you don’t solve inequality. You remove livelihoods. These jobs don’t magically reappear as formal, protected employment the next day. They disappear, or they get pushed back into the informal economy where there are even fewer protections and even less accountability. Over-regulate it until the model breaks, and you achieve the same outcome through paperwork instead of slogans: the work evaporates, prices rise, demand collapses, and the people we claim to protect are the first to lose income.

And then what happens?

The rich get their old comfort back. Convenience returns without faces. Guilt dissolves. We go back to clean abstractions and moral posturing from a distance. The poor don’t become safer, they become invisible again: back in cash economies, back in backrooms, back in shadows where regulation rarely reaches and dignity isn’t even debated.

The gig economy just exposed the reality of inequality to the people who previously had the luxury of not seeing it. The doorbell is not the problem. The question is what we do after opening the door.

Visibility is the price of progress. We can either use this discomfort to build something better (which we keep doing continuously as delivery partners are our backbone), or we can ban and over-regulate our way back into ignorance. One of those choices improves lives. The other simply helps the consuming class feel virtuous in the dark.

[Deepinder Goyal @deepigoyal]

Facts below (1/5):

In 2025, average earnings per hour (EPH), excluding tips, for a delivery partner on Zomato were ₹102.
In 2024, this number was ₹92. That’s a ~10.9% year-on-year increase. Over a longer horizon also, EPH has shown steady growth.

Most delivery partners work for a few hours and only a few days in a month. But if someone were to work for 10 hours/day, 26 days/month, this translates to ~₹26,500/month in gross earnings. After accounting for fuel and maintenance (~20%), the net earnings for the partner are ~₹21,000/month.

Note: Earnings per hour are calculated on total hours logged in, including the time when the partner might be waiting to receive an order. Earnings per “busy hour” will be higher but that’s not the right metric to look at.

On top of this - delivery partners earn 100% of tips given by customers. The average tip per hour in 2025 on Zomato was INR 2.6 and in 2024 was INR 2.4 per hour. Tips are transferred instantly, with zero deductions. We absorb the payment gateway processing cost ourselves. About 5% of the orders get tipped on Zomato; 2.5% on Blinkit.

[Jeet @jitwit1998]

@deepigoyal @zomatocare You are absolutely right on this. Who gives these people the right to stop others from going to work to feed their families? This is definitely a politically motivated campaign with evil intent. Shame on these people.