Jess Krueger

That knowing is better than wondering, that waking is better than sleeping, and even the biggest failure, even the worst, beats the hell out of never trying.

[Jess Krueger @jkrueger2]

@BradArnoldWX What if we have an outdoor wedding in Garnett, KS Saturday at 5pm? Driving back to KC after. Probably not the smartest thing to do?

[Jess Krueger @jkrueger2]

@onepeloton A month later, @onepeloton then randomly changed the install date and bumped it up 5 days. I was out of the country, so my mom came over, otherwise we would have to wait until the end of June. This is how they put the new base together @onepeloton that clearly is not correct/safe

[Jess Krueger @jkrueger2]

@onepeloton Without me spending more time on the phone pressing you for answers and help, PLEASE let me know how you are going to help me get this Tread+ moved. The logistics company you use & your customer service, could not be worse. Good luck to anyone wanting to move a Pelo!

[Jess Krueger @jkrueger2]

@onepeloton UPDATE: 4 months still waiting on a functioning @onepeloton Tread+. I was told they broke our base when they re-assembled it, so they ordered us a new base. Waited months for the new install date, initial date rescheduled, no reason was provided....

[Jess Krueger @jkrueger2]

@onepeloton Here we are almost a month and a half later and my treadmill still isn't functioning..... your delivery team likes to not show up to appointments, then you rebook me for a month later. Note to everyone: if your very expensive Peloton ever breaks, you will NEVER get it fixed

[Jess Krueger @jkrueger2]

@onepeloton It doesn't even seem like I can get this treadmill moved! Had I known it would have been this difficult, I would have never bought your tread. I've spent hours on your chat & phone & been given no answers. I've also paid for this now for 2+ months and no even had it!

[Jess Krueger @jkrueger2]

@onepeloton At this point I have ZERO confidence I will have either the disassemble or reassemble even happen!!! I am trying to follow your protocols, I've already missed the opportunity for my mover to move it. So now I have to pay for another mover, though who knows...

[Jess Krueger @jkrueger2]

@onepeloton Next I'm told it was rescheduled for 3.28, which is NOT TRUE & I received NO EMAILS about that. I scheduled a REASSEMBLE for April 2. Since again, the company you use seems to have no ability for months after you call. The rep was very rude and not helpful

[Jess Krueger @jkrueger2]

@onepeloton I wait for my call yesterday for my 3 hr window & never received a call. I reached out in the evening to @onepeloton who provided me MANY different stories, non of which tracked via my email. First I was told my 3.17 appt was cancelled - but I didn't receive an email

[Jess Krueger @jkrueger2]

@onepeloton Trying to follow your protocol to move my Tread+ to my new home but it's turning out to be IMPOSSIBLE. I called to schedule the dissemble to find out the earliest I could get was over a month away - but I scheduled it. Luckily I had flexibility to keep the tread....

[Jess Krueger @jkrueger2]

@AlexLivingMag Any news on Call Your Mother? We heard about it last fall but nothing since which makes me worried 😔

[Jess Krueger @jkrueger2]

@Gilt my family and friends will never buy from your again nor will I. Worst and rudest customer service and money down the drain for me!

[Jess Krueger @jkrueger2]

@Gilt if you want to pay me $150 to have FedEx package this, since they won’t sell me this custom box I need - feel free. Never order from @Gilt unless you want to receive a damaged product and then just lose $250 because it’s impossible to return. I have tried everything!!

[Jess Krueger @jkrueger2]

@Gilt sorry if you send me a damaged product, I don’t think I should spend my whole Saturday running around looking for a box that doesn’t exist. @Gilt you sent me a damaged product - but here I am spending me weekend for a box that doesn’t exist

[Jess Krueger @jkrueger2]

@Gilt did not understand that a box of that size did not exist. They told me to go back to a store and ask if they had spare appliances boxes in the back or tape together my own boxes and make my own box. ABSOLUTELY ABSURD! Worst customer service - who “provided me options”

[Jess Krueger @jkrueger2]

@jigglybuns311 @Braves @Ticketmaster Same here!! So frustrating

[Jess Krueger @jkrueger2]

@NWSRaleigh Hi! Things seem to keep changing. Any chance tomorrow (Friday) afternoon/evening will be dry? Everything starts at 5:30 & we were really hoping for an outdoor dinner 🤞🏼🙏🏼

[Jess Krueger @jkrueger2]

@NWSRaleigh is there any chance the weather could clear up for Friday, September 17th? 🙏🏼🙏🏼 Hoping for an outdoor wedding and not a second wedding in the rain

[Jess Krueger @jkrueger2]

@NWSRaleigh 🙏🏼🙏🏼 Thank you very much for the reply!!! I very much appreciate the insight from a trusted and knowledgeable source. Will touch base in a few days ☺️