Justin Lewis

[Justin Lewis @jlew358]

Hi @AristonUK having a number of issues with a Clas System One boiler, repair people struggling to fix - can you help please?

[Justin Lewis @jlew358]

@SkyUK hi, I have tried to setup Sky Broadband over the last two days but constantly get a technical error and we cannot continue with your order online… please can you advise why this may be?

[Justin Lewis @jlew358]

@ScotRail please advise how to claim a refund as couldn’t travel due to the issues with the lines down
Thank you

[Justin Lewis @jlew358]

@bt_uk Thank you, was hoping to just understand the options, as seems to be some good offers, but can’t see they are on offer to existing customers - seems strange. Anyway, if I need to call can you please advise the opening hours or when chat would be available?

[Justin Lewis @jlew358]

@bt_uk Hi, I was trying to speak with yourselves via chat whilst being logged in to mybt, but it says the messaging team aren’t available, could someone help with an upgrade query please? Thank you

[Justin Lewis @jlew358]

@GLA_Airport considering booking valet parking, is there a vehicle height limit as likely to be around 2.1m - thank you

[Justin Lewis @jlew358]

@currys found away around the above issue, or so I thought, entered my gift card, then went to pay me balance and there was an error, now says my gift card is empty! Please can someone contact me. Thank you

[Justin Lewis @jlew358]

@currys hi, have been trying to place an order today and all I get when I log in is ‘Oops, our servers are taking a break’ - have cleared cache, tried various devices and still the same, can you advise if there is an issue your end?

[Justin Lewis @jlew358]

@nectar could someone please contact me as I note activity spending my nectar points and it wasn’t me! Can see you only work until 5.30… have screen shots of details in app

[Justin Lewis @jlew358]

@Halfords_uk would like to understand how you don’t adhere to your own terms and conditions? Price matching your own brand against all, but when you arrive at store only one brand you will match against… please explain (point 3 below)

[Justin Lewis @jlew358]

@bt_uk Hello @bt_uk I have tried to sign up today but it says something new is coming and I can’t proceed, please advise when this update will be done and if the deal I see currently will be available - thank you

[Justin Lewis @jlew358]

@bt_uk looking to join BT, can you confirm the 24 month contract price will apply for the 24 month term, subject to only increase each March of £3 as advised in the T&C’s? If price is £39.99, this will remain for the period plus the annual £3 increase

[Justin Lewis @jlew358]

@SkyUK poor service as called to provide notice on my TV contract and got cut off during a transfer to retentions, call back and department now closed! Thanks Sky! Presume you will call me back tomorrow when you open? 31 days notice starts now…

[Justin Lewis @jlew358]

@VOXI_UK please advise when the network will be back up, there has been an issue since at least 5.30 (with my connection) - currently having to hotspot with another network 😡

[Justin Lewis @jlew358]

@MercedesBenzUK is there an issue with the Mercedes me app? Seem to have lost connection this morning and cannot reconnect

[Justin Lewis @jlew358]

@currys trying to order on your website but when I try to go through to payment it says your server is taking a break - have tried two other devices and 5g connection as opposed to WiFi, do you know if there is an issue?

[Justin Lewis @jlew358]

@BootsUK was expecting to be able to collect an order today as confirmed when ordered, but no update from @BootsUK - do I go to store or do I need to wait?

[Justin Lewis @jlew358]

@ScotRail @southayrshire I will look to complete it later. It’s disappointing how the centre aisle of the carriages have space but ScotRail staff are NOT asking anybody to move down the carriage!

[Justin Lewis @jlew358]

@ScotRail please advise how I get a refund after activating my tickets for travel but not able to get on any train as they are all full, advised to use public transport…. @southayrshire #Ayrshow

[Justin Lewis @jlew358]

@VOXI_UK tried to setup a plan and errored (VOXI end) then trying to use Tobi to assist and none the wiser but could offered a great deal on a Vodafone simo if I want! Very poor service, typical Vodafone family