J.Lodge is the leading provider of contact center quality monitoring services who prioritizes the hiring of military Veterans and Americans with disabilities.
J.Lodge knows you and your business face unique challenges. That’s why we solve problems on a case-by-case basis—so we can offer insights as unique as you are. Your roadmap to success is here: https://t.co/KjVTyonL3h #cx#cctr
After assessing thousands of hours of your calls, we know where the trouble spots are. Then, in our role-play training, we act as customers would in a real-world situation to ensure your agents are ready for anything. Learn more here: https://t.co/ZrjuqpYgSP #cctr
We offer our employees exciting work in a dynamic environment that encourages ingenuity and growth. We are always accepting applications, so don’t hesitate to apply. https://t.co/zcLYNvUNLs #Careers
Our innovative technology allows our experienced agents to efficiently find and address the root causes of the issues in your contact center and target them on an individual basis. Learn more here: https://t.co/OJEJF3xMIV #cctr
Bid on meetings with local executives tonight! Help raise money for Veterans and their families through Northern Virginia Technology Council's Veteran employment initiative. https://t.co/gfGKgOxj5Y #NVTC#Veterans
We are here to help. Talk with our experienced and trained analysts to see how we can increase your productivity, profitability, and customer satisfaction. https://t.co/5l0djHfkcY #cx
Want to save half a million dollars? Learn how we used software tools and process training to help an S&P 500 corporation save time and improve customer satisfaction. https://t.co/ZrjuqpYgSP #CaseStudy#CX
We don’t just find the problem; we provide a solution by honing in on the pertinent data and asking questions until they yield insights. Our strategic solutions are customized to your needs and within your regulatory boundaries. https://t.co/KjVTyonL3h #cctr
Your contact center data is telling you something. Our analysts are expert listeners and dig deep to discover that message. When you have an issue that needs resolution, we use data to target the relevant calls and analyze them in-depth. https://t.co/k8v27PunoV #cctr
Identify opportunities in real-time, receive data-driven solutions for reducing costs, and increase customer satisfaction with a J.Lodge quality monitoring program. https://t.co/WAQ2CleW5O #CX
.@Cognosante has been granted a Federal Supply Schedule #BPA to provide advisory and assistance services to the Veterans Health Administration (#VHA) to facilitate its transformation into a high reliability organization (#HRO). #govcon#govit https://t.co/5rOQ9ilvYd
If you’re passionate, driven, and dedicated to success, you have a home at J.Lodge. Our community of analysts are the best in the business, and we’re looking to add to our team of experienced agents. Learn more: https://t.co/WVvtdlIPRZ #Careers
Avoid a PR nightmare with our monitoring and call auditing procedures. We work with you to find potential trouble spots in your contact center and help you implement corrective measures to keep you on track and well within the bounds of the law. https://t.co/tbkAcQ59rD #cctr
Enhance your customers’ experience and streamline your processes. We have a proven track record of improving customer satisfaction scores and expediting problem-solving. Here’s how: https://t.co/bE3Y4hlrNY #CX
Jackie Lodge, who was diagnosed with cerebral palsy soon after birth, lost both of his parents at a young age. In a life that might seem dull to most, Jackie managed to shine. Learn more about the story behind our name: https://t.co/l1xExtWBed #WednesdayWisdom
If you’re ready to improve your contact center, revamp your outbound sales team, streamline your tech support strategy, or want to learn more about our services, we’re here to talk. https://t.co/eRxEQ0EVFA #cctr#cx