So it looks like crews are beginning to clear our driveway in Toro but even if they do, the hillside underneath the road is hanging by a thread. #Montecito#montecitostrong
@British_Airways I know that. My travel agent called them for several hours and then was disconnected. They didn't pick up. BA does not realize there are 20,000 people evacuated from our town of Santa Barbara and they will not provide a natural disaster waiver to change flight dates.
@British_Airways We are in a natural disaster mandatory evacuation from our uninhabitable house in Santa Barbara and #BritishAirways won't change our Friday flight out of LAX to today. On hold for 5 hours. They need our evacuation notice. Remedy this: https://t.co/EnHteVI7jH
@British_Airways Trade Support. We spent 5 hours on hold for you today and yesterday with my travel agent to update you that our town is in natural disaster and we need to change our LAX as we are evacuated. No response. No help. Unacceptable. 1-800-422-6787. #BritishAirways
@British_Airways The East Coast of US in not the only part that needs to be listed with a natural disaster notice on your website. Please look at https://t.co/g8lOPUi5le as Santa Barbara City in in mandatory evacuation notice. We are displaced. Need help for LAX. #britishairways
@British_Airways Please update your website with this Santa Barbara natural disaster evacuation notice. Your customer service will not allow a LAX flight change for evacuees until you have this notice. 7 hours on hold with them. No help. #BritishAirways
British Airways please update your website with this mandatory evacuation for Santa Barbara so we can proceed with our flight LAX change. Your customer service will not give us a natural disaster waiver until you receive this notice.
We need a direct supervisor from #BritishAirways phone number. We are in mandatory evacuation and our travel agent has been on hold for 7+ hours with BA. So far, BA is giving no flight changes for those with uninhabitable houses for mandatory evacuation with natural disasters.
@British_Airways The travel agent has been on hold with your trade support line for 2 hours. Do you have a direct line for them to call to forward them our mandatory evacuation notice?
@British_Airways That's why there are natural disaster waivers. Expedia is on hold with British Airways right now trying to forward them our Office of Emergency Management evacuation orders. Can you put us through directly?
We are in a natural disaster mandatory evacuation from our uninhabitable house in Santa Barbara and #BritishAirways won't change our Friday flight out of LAX to today. On hold for 5 hours. Here is the evacuation notice/site. Remedy this @British_Airways https://t.co/EnHteVI7jH
@ChristopherHaw4 I can’t get original link. I keep trying but it’s live feed and I can’t figure it out. If you FB friend me, you can watch link on my page?