@united the lack of customer-focus of this company is next level and is solidifying my loyalty to others. A simple issue that would have been resolved with a conversation has now taken multiple online forms, no coherent responses, and still no human contact.
@SouthwestAir Yes, itโs still an issue. After 20 tries on the phone, flight is now rebooked for 4 days from now. No offers to fly a competing airline or for the the resulting massive inconvenience.
@worleygirl I still remember seeing her speak at a woman๏ฟฝ๏ฟฝ๏ฟฝs foundation luncheon in KC years ago. She was so authentic, inspiring and FUNNY. Her impact was immense and sheโll be missed.
@jennair we spent a premium on your beautiful products. But so disappointed in the fact that our oven still works only 75% of the time - even after warranty visits. Would love to make it right but seems impossible to get a hold of people to do so.
I just watched someone walk into an airport restroom stall while still talking on a business call. I know a lot of things have gotten more personal during the โzoom lifeโ of covid. But Iโm here to tell you that just because your camera is off, it does not make it ok!!
๐ฃ Weโre thrilled to announce @BAKroadwarrior as CEO, VMLY&R New York as @JasonXenopoulos becomes Global CCO for WPPโs work with Ford Motor Company. Thank you both for your leadership at VMLY&R and @VMLYRCommerce โ weโre excited for whatโs to come! https://t.co/NOU6xOZyKq
@SouthwestAir same day flight cancellations with no explanation, no viable rebooking alternative, questionable phone service. Brutal. Where is the SWA I used to love?