Juan Martín Balan

2x Founder | Building the OS for Digital Employees @MindLab | Where AI becomes your workforce

[Juan Martín Balan @jmbalan_]

Nueva etapa en X.

Voy a compartir aprendizajes reales construyendo y vendiendo AI en MindLab.

Vamos.

[Juan Martín Balan @jmbalan_]

🇺🇸 The future of CX is more human. AI agents that connect, understand, and help solve. Discover MindLab. ▶️

🇲🇽 El futuro del CX es más humano. Agentes IA que conectan, comprenden y ayudan a resolver. Descubre MindLab. ▶️

#CX #AI #MindLab

[Juan Martín Balan @jmbalan_]

@indiecampers 2 campers. 2 failures. 2 vacation days lost.
Our @IndieCampers camper broke down after losing all its coolant. The replacement had a broken fridge & water pump 3 days later.
Now AI support can’t resolve our claim and no human responds.
Booking O74OJ9. Can someone take ownership?

[Juan Martín Balan @jmbalan_]

2 campers. 2 failures. 2 vacation days lost.
Our @IndieCampers camper broke down after losing all its coolant. The replacement had a broken fridge & water pump 3 days later.
Now AI support can’t resolve our claim and no human responds.
Booking O74OJ9. Can someone take ownership?

[Juan Martín Balan @jmbalan_]

@indiecampers

Disappointing experience with @IndieCampers in Spain. First camper lost all coolant and broke down. Replacement had a broken fridge & water pump 3 days later. 2 vacation days lost + extra costs. Now: AI support that solves nothing and no human response. Still wait

[Juan Martín Balan @jmbalan_]

@CableFibertel cuento esto y me da verguenza. Vino el tecnico a instalar, no pudo resolver y me dijo que iba a la camioneta a hablar con su supervisor y jamas volvio, falta de respeto. Ningún teléfono ni chat de uds anda. Primer dia y ya los quiero dar de baja. Que triste