Really pathetic and unexpected service from @tvsmotorcompany. The executive assigned to resolve my complaint has not responded for over a week. Every time I follow up, I'm told it's "under discussion." This is extremely disappointing. Please resolve my issue as soon as possible.
@tvsmotorcompany One week has passed, yet all I'm getting is the same copy-paste reply: "We're on it." No call, no update, no resolution. Is this the level of after-sales service TVS provides? I expect a proper response and a clear timeline to resolve my issue. @tvsmotorcompany
@tvsmotorcompany My Apache RTR 200 4V (MH14JB0248) had a working digital meter before service. After servicing, it started malfunctioning, and now I'm being asked to pay ₹9–10k. Please investigate and resolve this issue.
@tvsmotorcompany Dear @tvsmotorcompany, this is very disappointing. Your executive contacted me and simply said, "We will look into the matter." It's now been 4 days, and I haven't received any update or response. This is not the level of customer service I expected. Please resolve my issue
@tvsmotorcompany It's been 3 days, and all I've received is assurance that someone from the team will contact me. Unfortunately, no action has been taken yet. This is not the level of customer support I expected from @tvsmotorcompany. Kindly look into this matter.
@tvsmotorcompany This isn't the first time I've faced this issue. Earlier, your service team damaged my ECU and asked me to pay for it. Customers shouldn't bear the cost of mistakes made by your service team. @tvsmotorcompany
@tvsmotorcompany Thank you for your response. Kindly provide a definite timeline for resolving this issue. I've been waiting for quite some time, and I would appreciate a clear estimate of when this will be resolved. @tvsmotorcompany
Nobody will remember:
- The challenges we faced
- The hours we spent planning
- How many contracts were signed
People will remember:
• JMD se kaam karwate ho, toh perfect hona hi hai!
@jagograhakjago Submitted my bike for servicing 2 months ago, still no progress. Multiple complaints to customer care, no response. Engineer inactive. Very disappointed with the poor service.
Chassis: MD637DT18L2A00417
Reg: MH14JB0248
@tvsmotorcompany Submitted my bike for servicing 2 months ago, still no progress. Multiple complaints to customer care with no satisfactory response. Engineer assigned is inactive. Extremely disappointed with the poor service.
#tvsmotorcompany